Gelato Cart - Sales Associate

Overview

South Florida's beacon of hospitality, Pier Sixty-Six Resort, has returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier Top Lounge, a new world of elevated experiences is unfolding. This lush 32-acre waterfront enclave is home to an extraordinary luxury resort featuring 325 guest rooms, suites, and villas, an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool experiences, and a vibrant waterfront promenade with retail and dining. Every space is impeccably designed to inspire and relax, while exceptional service and refined touches create truly unforgettable experiences.

The resort is brought to life by more than 600 diverse and talented Team Members who are dedicated to creating a new legacy of luxury hospitality by delivering memorable experiences and exceptional service to our guests and residents. We are committed to fostering a caring culture that supports our team through state-of-the-art facilities, a first-class Team Member dining room, and, most importantly, a genuine focus on each individual’s well-being and professional growth.

Pier Sixty-Six welcomes dedicated, energetic, and polished hospitality professionals who are passionate about delivering excellence and eager to grow their careers. We offer highly competitive wages, comprehensive benefits, and a workplace culture that values, honors, and respects every Team Member.

We currently have an opportunity for a well-rounded PT Gelato Car Sales Associate to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.

Responsibilities

• Greets and welcomes guests at every turn on or off the floor; eye contact, engage in conversation, and be outgoing
• Offers warm and sincere welcome/farewell for all guests of Resort including use of guest name when possible & good eye contact with each guest.
• Maintain cleanliness and organization of the gelato car and surrounding seating area.
• Manage guest inquiries, complaints, or special requests with professionalism and efficiency.
• Adhere to departmental policies and procedures.
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required.
• Be responsible for the cleanliness of the immediate work area as well as the general property.
• Adhere to proper grooming, dress and uniform standards as set forth by Resort policy as well as safety food handling procedures.
• Ensure assigned uniform and personal appearance are well kept and professional.
• Be courteous to all guests and coworkers.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Opens and closes pos/register, performing tasks such as counting tickets, separating charge slips, vouchers, ensuring all checks are properly balanced and turning in reconciliation envelopes with all proper paperwork and shift reset.
• Maintains a strong knowledge of outlet inventory
• Fill out daily and weekly inventories of supplies, report if any equipment or supplies is damaged
• Answer questions on menu selections to guests.
• Complete opening and closing duties, including equipment maintenance of refrigeration unit, proper cleaning, packaging and storage of food items, storage of supplies in assigned area.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Perform proper check-in/check-out procedure with Manager on duty. Update management on any inventory or equipment concerns, guest feedback and completion of duties.
• Maintain proper posture and friendly demeanor while performing job duties, utilizing personal devices only for work communication, inventories.
• Assist in completing other daily tasks for Pools Department as assigned.
• Perform additional tasks assigned by supervisor
  

Qualifications

• Energetic, enthusiastic, and motivated individual
• Must be able to speak, comprehend, read, and write English.
• Must have effective communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for extended periods of time.
• Must be flexible and available to work, days, evenings, weekends, and holidays.
• Ability to work under variable temperature conditions.
• Ability to focus attention on guest needs, remain calm and courteous.
• Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations.
• Ability to remain stationary at assigned post when specified.
• Ability to endure abundant physical movements throughout the work areas.
• Experience, Education, & Licensure
• High School Diploma or GED recommended.
• Some College experience or Degree recommended.
• Previous Host experience in a professional setting is preferred.
• This position requires working outside in various weather conditions
  

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties
  
  

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort