What are the responsibilities and job description for the People Operations and Systems Specialist position at Copado?
About Copado
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000 of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.
Brief Summary Of Role
The People Operations and Systems Specialist plays a critical role in executing and enhancing our People Operations processes and systems. This individual will be responsible for managing day-to-day HR transactions, ensuring data integrity, supporting administrative payroll processes, optimizing our HRIS (Factorial), and supporting cross-functional initiatives that improve the employee experience.
What You’ll Be Doing
Copado offers a comprehensive benefits package, which includes:
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000 of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.
Brief Summary Of Role
The People Operations and Systems Specialist plays a critical role in executing and enhancing our People Operations processes and systems. This individual will be responsible for managing day-to-day HR transactions, ensuring data integrity, supporting administrative payroll processes, optimizing our HRIS (Factorial), and supporting cross-functional initiatives that improve the employee experience.
What You’ll Be Doing
- Own and maintain accurate employee data in Factorial, our HRIS
- Partner with People Business Partners to support employee lifecycle transactions including onboarding, off-boarding, promotions, compensation changes, and org updates
- Provide administrative payroll support, including data collection, validation, and coordination with Finance and Total Rewards
- Serve as the go-to support for Factorial-related inquiries and troubleshoot system issues in collaboration with the vendor as needed
- Ensure high data quality through routine audits and process improvements
- Support the implementation of system enhancements and new tools that integrate with Factorial
- Build and maintain reports, dashboards, and provide analytics to support People Ops and leadership decision-making
- Document and streamline People Ops processes to enhance compliance, efficiency, and scalability
- Collaborate with cross-functional partners including Finance, IT, and Legal to ensure data and workflow alignment
- Provide support for global compliance, benefits tracking, and policy documentation within the system
Copado offers a comprehensive benefits package, which includes:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) Plan
- Paid Time Off
- Wellness Perks
