What are the responsibilities and job description for the Renewals Manager position at Copado?
The Renewals Manager is responsible for supporting all aspects of the renewal process, from creating quotes to negotiating contracts to making certain that the customer has the right product mix to ensure success. The Renewals Manager works closely with internal stakeholders across Sales and Customer Success teams to ensure the customer renewal goals are achieved and that contracts are correct. The Renewals Manager will work with cross functional resources across sales and success teams to minimize churn and increase net revenue retention.
As The Renewals Manager a Typical Day Will Include
Copado offers a comprehensive benefits package, which includes:
Be part of a dynamic team that values innovation and collaboration.
Work with cutting-edge technology in the Salesforce and DevOps ecosystems.
Engage in continuous professional development and certification opportunities.
Contribute to transformative projects that drive business success for our clients.
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
As The Renewals Manager a Typical Day Will Include
- Managing customers throughout the lifecycle
- Owning renewal opportunities from quote to close
- Creating quotes, order management, and reporting invoice requirements to Accounting
- Negotiating uplift and pricing changes
- Working with legal to ensure that contract terms are up to date
- Ensuring no contract is expired
- Collaborating with other departments to develop success strategies as required
- Working with the account executive to identify expansion opportunities to increase Copado’s footprint at customer
- You have a minimum of 3 years experience in Sales or Renewals with a SaaS product
- You have exceptional verbal and written communication skills
- Have exceptional negotiation skills and attention to detail
- You are highly organized, take initiative, require little direction and have a positive attitude.
- You are energetic and enjoy working in a fast-paced global environment
- You love working in an agile environment and continuously strive for improvement
- Want to be part of the growth of an early stage organization
Copado offers a comprehensive benefits package, which includes:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) Plan
- Paid Time Off
- Wellness Perks
Be part of a dynamic team that values innovation and collaboration.
Work with cutting-edge technology in the Salesforce and DevOps ecosystems.
Engage in continuous professional development and certification opportunities.
Contribute to transformative projects that drive business success for our clients.
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
