Demo

Case Manager / Metro

Copa Health
Phoenix, AZ Full Time
POSTED ON 1/9/2026
AVAILABLE BEFORE 2/7/2026
Description

Join us and be a part of a team that values your professional growth and personal well-being!

Starting Pay: $18.50-$22.50

What You’ll Get…

At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time behavioral health professional, you'll benefit from:

  • Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
  • Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
  • Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
  • Paid Holidays: Celebrate 9 paid holidays annually.
  • Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
  • Tuition Reimbursement: Receive up to $3,000 for educational advancement.
  • Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
  • Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
  • Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
  • Retirement Savings: Benefit from 403(b) retirement plans with a company match.
  • Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
  • Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!

Who We Need

As a member of the Integrated Care Team, participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.

Minimum Qualifications:

  • High School degree required, and minimum four (4) years of experience in behavioral health and SMI, or
  • Bachelor's degree in a related field with one (1) year of related experience.
  • AZ valid Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements.
  • Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others
  • Bilingual (English/Spanish) preferred.

Job Summary (Including, But Not Limited To)

  • Works collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the Integrated Service Plan are implemented.
  • Develops and maintains and manages the Integrated Service Plan (ISP) within required time-frame.
  • Participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP).
  • Implements services to members in accordance with their plan and provides ongoing care and reviews progress.
  • Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.

Salary : $19 - $23

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