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Restaurant Director (Front of House)

Cooper Connect
Rochester, NY Full Time
POSTED ON 11/21/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Restaurant Director (Front of House) position at Cooper Connect?

Company: Chick-fil-A Citygate

  • Alex Crawford, the Owner/Operator, is a brand new Chick-fil-A Operator
  • He previously worked for Geico, where he was known for his customer service and leading teams to success while having fun
  • GRAND OPENING Chick-fil-A: be a part of a brand new restaurant, with state of the art equipment
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000 winners in 2024

Value and Appreciate Employees

  • Health, Dental, and Vision Insurance
  • Paid Vacation
  • 401k Matching
  • Relocation Assistance
  • Tuition Discounts at Over 100 Colleges
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

Opportunity

We are looking for an enthusiastic Front of House Director to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

  • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  • Building high performance teams, identifying and coaching leaders for the Front of House
  • Collaborate with senior leadership and fellow Directors to set and execute weekly, monthly, and yearly goals
  • Managing a team of 100 , creating an inspiring vision, coaching and holding people accountable to high standards
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile

  • Open Availability (required)
  • 2 years of previous restaurant experience (required)
  • Previous Chick-fil-A experience (preferred)
  • Hospitality experience (highly preferred)
  • Desire to lead yourself and others

Apply now and you will be contacted ASAP.



Salary : $52,000 - $62,400

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