What are the responsibilities and job description for the Senior Supplier Quality Engineer position at Cooler Master USA?
About Cooler Master
For over three decades, Cooler Master has been a trusted partner to tier-1 global technology leaders, delivering pioneering thermal and manufacturing solutions. As AI computing workloads and next-generation data centers continue to push the boundaries of power density, Cooler Master is at the forefront of the industry—manufacturing critical high-density liquid cooling, CDU (Coolant Distribution Units), and advanced thermal infrastructure that power the global AI boom.
Driven by Innovation, Agility, and Professionalism, our culture is built on the "Cooler Master Spirit"—a collaborative environment rooted in structured discipline, teamwork, and accountability. We offer a fast-paced, technology-driven workplace where high-energy professionals can build the physical infrastructure of the future. If you thrive in a forward-moving atmosphere and want to grow at the speed of the AI revolution, this is the place to define your career.
Job Summary:
We are seeking a Supplier Quality Engineer (SQE) to manage and improve the quality of products supplied to our company. The ideal candidate will work closely with suppliers to ensure that their processes and products meet our quality standards and support continuous improvement initiatives. The SQE will also play a key role in supplier audits, problem-solving, and ensuring compliance with regulations and specifications.
Key Responsibilities:
- Supplier Audits and Assessment: Evaluate and qualify new suppliers by conducting audits, assessing their quality systems, and verifying compliance with standards. Regularly conduct on-site audits of existing and potential suppliers to ensure that their production processes and quality management systems (QMS) meet standards.
- Supplier Performance Monitoring: Track and analyze supplier performance, identify trends, and develop action plans to address quality issues.
- Root Cause Analysis: Work with suppliers to perform root cause analysis for defects or non-conforming materials and ensure implementation of corrective and preventive actions.
- Quality anomaly handling: When defects occur in incoming materials, we are responsible for issuing a SCAR (Supplier Corrective Action Report) and urging the supplier to find the root cause and implement preventive measures.
- Supplier coaching and development: Assist suppliers in improving their processes and implementing quality tools (such as SPC, 6 Sigma, FMEA) to increase yield and reduce costs.
- Collaboration with Internal Teams: Coordinate with procurement, engineering, and production teams to ensure supplier quality aligns with company requirements and standards.
- Documentation and Reporting: Maintain detailed records of supplier performance, audits, corrective actions, and quality documentation.
- Regulatory Compliance: Ensure supplier materials and processes comply with relevant industry standards and regulatory requirements.
Qualifications:
- Bachelor’s degree in engineering, Quality Management, or a related field.
- Minimum of 5 years of experience in supplier quality, quality assurance, or a related role in manufacturing.
- Knowledge of quality systems, standards (e.g., ISO 9001, Six Sigma), and best practices.
- Strong analytical, problem-solving, and communication skills.
- Experience with root cause analysis, corrective action processes, and quality improvement tools (e.g., FMEA, SPC, Control Plans).
- Ability to travel as required to visit suppliers.
Benefits:
- Starting with 15 paid vacation days in the first year
- 11 paid corporate holidays 5 bonus holidays
- 5 paid sick leave days per year
- Comprehensive Medical, Dental, and Vision insurance plans
- FSA & HSA plans available
- Advanced health plan options with employer-subsidized out-of-pocket premiums
- Company-sponsored Life Insurance
- 401(k) retirement plan with company match
Position Details:
- Employment type: Full Time
- Location: On-site at Fremont, CA
For Pay Transparency-Compensation Description (Annually)
The base salary range for this position in the selected city is $85,000 - $120,000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
Disclaimer
Our goal is to be an industry leader while providing an exceptional workplace. This job description outlines the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or skills required. Management reserves the right to assign or modify duties and responsibilities at any time, with or without notice. We are an Equal Opportunity Employer (E.E.O.).
Salary : $85,000 - $120,000