The Supply Chain Coordinator is a mid-level leadership position responsible for strategic oversight and hands-on management of all supply chain operations, including inventory planning and projections, procurement through blanket purchase orders, and comprehensive logistics coordination with third-party logistics (3PL) partners. This role requires a data-driven leader who leverages advanced ERP systems, Excel analytics, and emerging AI tools to optimize inventory performance, reduce costs, and drive operational excellence. The ideal candidate combines strong analytical capabilities with practical supply chain experience and a commitment to continuous improvement through technology adoption.

This is a full-time position, on-site position based at our headquarters in Grand Rapids, MI.

Principal Duties and Responsibilities:

Inventory Management & Demand Forecasting:

• Support the development of key inventory projections by utilizing historical sales data, market trends, and advanced forecasting methodologies to optimize stock levels across all product lines
• Establish and monitor key inventory metrics including turnover rates, months on hand, stock-out rates, and seasonal projections to drive inventory efficiency.
• Leverage AI-powered forecasting tools and machine learning algorithms to improve demand prediction accuracy and reduce excess inventory.
• Implement inventory optimization strategies that balance service levels with working capital requirements, minimizing stockouts while reducing obsolete inventory.
• Conduct regular inventory analysis to identify slow-moving SKUs, recommend disposition strategies, and maintain optimal product mix.

Strategic Procurement & Vendor Management:

• Manage blanket purchase order agreements with key suppliers, negotiating favorable terms, pricing, and delivery schedules to ensure supply continuity.
• Build upon supplier relationships and drive continuous improvement initiatives
• Support vendor negotiations for new products and product line expansions, ensuring competitive pricing and optimal payment terms with Product Development team.
• Monitor supplier performance metrics including on-time delivery, quality, and responsiveness, implementing corrective actions as needed.
• Establish backup supplier relationships to mitigate supply chain risk and ensure business continuity.

3PL Partnership & Logistics Optimization:

• Serve as primary point of contact for third-party logistics (3PL) partners.
• Coordinate inbound and outbound logistics operations, optimizing freight costs while maintaining service level requirements.
• Monitor 3PL performance through KPIs including order accuracy, on-time shipments, inventory accuracy, and cost per unit, driving accountability and continuous improvement.
• Support optimization of transportation modes, balancing cost and service requirements by maintaining and utilizing freight carrier relationships
• Assist with quarterly business reviews with 3PL partner to review performance, address issues and identify opportunities for cost reduction and service enhancement

ERP Systems & Technology Leadership:

• Strong proficiency in ERP systems, serving as the supply chain functional lead for system optimization, configuration, and process improvements
• Utilize advanced Excel capabilities such as macros, Power Query, and complex formulas to perform sophisticated supply chain analysis and build decision-support tools. (as applicable)
• Support implementation of AI-powered tools to drive optimization and grow competitive advantage
• Spearhead automated reporting dashboard adoption to provide real-time visibility into supply chain performance and support data-driven decision making
• Champion digital transformation initiatives within the supply chain function, evaluating and recommending new technologies to improve efficiency and accuracy

Process Improvement & Strategic Planning:

• Participate in initiatives to streamline supply chain processes and improve efficiency
• Maintain standard operating procedures (SOPs) for routine supply chain processes
• Conduct cost-benefit analysis for supply chain investments and process changes, presenting recommendations to senior leadership.
• Support new product launches by coordinating initial procurement, inventory planning, and logistics setup to ensure successful market introduction.
• Collaborate cross-functionally with sales, marketing, finance, and customer service to align supply chain operations with overall business strategy.

Expectations of all Employees:

• Maintains a positive and respectful attitude with all contacts.
• Consistently reports to work on time and prepared to perform the duties of the position.
• Meets productivity standards and performs duties as workload necessitates.
• Maintains the privacy of all company proprietary information.
• Treat visitors, vendors, customers, and team members with respect and dignity.
• Able to safely perform the essential functions of the job with or without reasonable accommodation.

Required/Desired Qualifications:

Education, Training, and Experience:

• Bachelor’s degree in supply chain management, Business Administration, Logistics, Operations Management, or related field required.
• Minimum 1-3 years of progressive supply chain experience in distribution, inventory management, or logistics operations.
• Demonstrated experience managing supplier relationships and negotiating purchase agreements.
• Proven track record working with third-party logistics (3PL) providers and managing outsourced warehouse operations.
• Experience working with ERP systems; Microsoft Dynamics / Business Central / Navision is a plus
• Strong proficiency in Microsoft Excel; pivot tables, VLOOKUP/XLOOKUP, formulas
• Experience with AI-powered supply chain tools, forecasting software, or inventory optimization platforms highly preferred.
• Professional certifications (APICS CPIM, CSCP, or similar) are a plus.

Specific skills, knowledge, and abilities:

• Demonstrated experience utilizing leadership and motivational skills to influence and drive results through cross-function collaboration
• Outstanding verbal and written communication skills with ability to present complex information clearly to stakeholders at all levels.
• Exceptional organizational skills and meticulous attention to detail with commitment to accuracy and data integrity.
• Analytical mindset with the ability to interpret data, identify trends and develop actionable insights
• Ability to engage in constructive conflict and negotiate win-win solutions with internal and external stakeholders.
• Strong financial acumen with ability to manage department budget, analyze cost structures, and use P&L data to drive strategic decisions.
• Demonstrated ability to work independently, prioritize competing demands, and meet deadlines in a fast-paced environment with minimal supervision.
• Technology-forward mindset with enthusiasm for adopting emerging tools and AI capabilities to enhance supply chain performance.
• Strong business acumen with understanding of how supply chain decisions impact overall company profitability and customer satisfaction.
• Ability to understand and follow specific instructions and procedures while also demonstrating initiative and strategic thinking.
• Access to consistent and reliable internet to receive critical job information and updates.
• Flexible, reliable, patient, and professional with strong interpersonal skills and collaborative work style.