Modern Work and AI Solutions Practice Lead

Modern Work and AI Solutions Practice Lead
Winnipeg, MB, Canada

Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping Clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions.  We deliver managed IT services, professional services, and business transformation programs across North America, empowering clients to thrive in a cloud-first, AI-enabled world.

Our Intelligent Solutions and Modern Work program is evolving to focus on Power Platform and Microsoft Copilot/AI as core service pillars. We’re looking for a senior Practice Lead to guide this evolution from our Winnipeg office.

POSITION SUMMARY

The Modern Work Practice Lead is a senior, hands-on leadership role responsible for shaping the direction and maturity of our Modern Work services. You will provide technical leadership, mentor and guide consultants, support project scoping and delivery, and contribute to pre-sales and client conversations. This role combines practice leadership, technical depth, and people development, with a strong connection to real client work.

WHAT YOU'LL DO

• Define and evolve Modern Work offerings focused on Power Platform, Microsoft Fabric, and Copilot/AI.
• Provide day-to-day leadership, mentorship, and guidance to the Modern Work team.
• Set standards and best practices for low-code development, automation, and AI adoption.
• Support project scoping, estimation, and solution design.
• Participate in key engagements as a senior architect or escalation point.
• Partner with Sales on discovery, solution shaping, and proposals.
• Stay current on Microsoft’s roadmap and translate it into client-ready services.

WHAT YOU BRING

• 5 years of experience in Microsoft 365, Modern Work, or digital workplace consulting.
• Strong hands-on experience with Power Platform, Microsoft Fabric, and Copilot Studio.
• Solid understanding of Automation, AI implementation, and responsible AI adoption and governance practices.
• Experience designing governed, scalable low-code and automation solutions.
• Demonstrated ability to mentor team members and provide technical leadership.
• Comfortable engaging clients and supporting sales conversations.
• Experience with practice development, service design, or solution ownership is an asset.

WHAT IS THE WORK ENVIRONMENT LIKE?

• Normal office working conditions. Work requires regular sitting/standing at a desk, working with a computer. This position requires standing, walking, sitting, using hands, seeing, reaching, talking, writing, and hearing; it may require occasionally carrying or lifting equipment (10-50 pounds) if working on-site.
• Position may require hours that exceed normal working hours per day during peak periods; on-call or travel work may include nights or weekends
• Position requires regular contact with others - in meetings, by phone or by email.
• Interactions focus on data collection, problem solving, needs analysis and technical training development. Interactions are initiated in person or electronically.
• Position may require some travel to Convergence or client sites.

WHY SHOULD YOU WORK HERE?

• Culture of unity, transparency, and trust. Our leadership team wants you to be successful at Convergence, and we will do anything we can to support your personal and professional growth.
• Group benefits plans including medical, dental, vision, and 401k.
• Education and certification reimbursement is also available so we can help you grow.
• We believe feedback makes us better. You can expect regular meetings with your manager and quarterly conversations about your performance and growth.
• Outstanding teammates. We’re very selective to make sure we have the best staff available for you to work alongside!
• Many teambuilding and company events throughout the year so you can get to know your teammates on a more personal level, as well as kick back and have some fun (families are oftentimes included as w

PERFECT FIT....

If this sounds like your type of place and you can wow us with your spectacular skill set, then we would love to hear from you!

We are an equal opportunity employer and invite diversity in our applicants; our differences make us stronger! We welcome and encourage applications from qualified candidates of all races, sexes, colors, religions, sexual orientations, disabilities, ages, and gender identities. Accommodations are available upon request for candidates taking part in all stages of the selection process.

The compensation range for this position is $104,000 - $115,000, which includes base salary and variable compensation. Individual compensation is determined by a combination of factors including skills, experience, qualifications, and geographic location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive programs designed to reward individual and organizational performance. We are committed to pay transparency and comply with all applicable pay transparency legislation.

Salary : $104,000 - $115,000