What are the responsibilities and job description for the Director of Finance And Operations position at Continuum AI?
Location: Chicago Area Based / Hybrid (in-office remote)
Company Stage: VC-backed, high-growth SaaS
Growth: 700% YoY last year, on track for 300% this year 🚀
Who You Are: Based in Greater Chicago Area Only
Analytical by nature, you thrive on solving complex puzzles and intricate problems, excelling at work that demands attention to detail. You enjoy dynamic environments where change is the norm, and you find excitement in fast-paced, high-pressure situations. Your ability to adapt and innovate makes you a perfect fit for a role that requires both technical expertise and strategic thinking.
Company Brief:
This is a fast growing Software environment having 7x'd over the past 12 months and tracking to 3x over the next 12. We're searching for a candidate with experience in a small team with the capacity to make important decisions and pivot quickly. If you do not have experience being a critical part of a small team, then this is not the role for you.
Continuum is disrupting an untapped, winner-take-all, $22 Billion dollar market of B2B2B Reverse Logistics. Continuum is the first and only network deployed platform to solve complex multi-party returns, warranties and repairs. Our mission is bold, and we are seeking intellectually curious, entrepreneurial spirited, fearless people to join us. The mission: If a product moves up the supply chain in B2B distribution or manufacturing, we own it.
We’re looking for a Director of Finance & Operations to help scale the financial and operational backbone of a rapidly growing, VC-backed SaaS company. This is a highly visible, hands-on leadership role that sits at the intersection of finance, operations, and strategy.
You’ll partner closely with the executive team to bring rigor, clarity, and scalability to how we run the business—while still rolling up your sleeves and building where needed. If you thrive in fast-moving environments, love turning chaos into systems, and want real ownership during a breakout growth
phase, this role is for you.
Finance & Strategic Planning
- Own financial planning, forecasting, and budgeting across the company
- Build and maintain operating models, cash flow forecasts, and KPI dashboards
- Partner with leadership on pricing, unit economics, and growth strategy
- Prepare materials for board meetings, investors, and fundraising efforts
- Ensure strong financial controls, reporting accuracy, and compliance
- Work alongside outsourced firm for financial rigor
- Own state and local taxes Corporate compliance
Operations & Scale
- Design and optimize operational processes to support 3–5x growth
- Oversee core operational functions (billing, rev rec, vendor management, tooling)
- Drive cross-functional alignment between Finance, Sales, Product, and Operations
- Identify bottlenecks and implement systems that scale with the business
- Support hiring plans, headcount modeling, and resource allocation
Leadership & Ownership
- Act as a trusted thought partner to the CEO and exec team
- Build, mentor, and lead future finance/ops team members
- Balance strategic thinking with hands-on execution
- Bring structure without slowing momentum
- 5 years of experience in Finance, Operations, or related leadership roles
- Experience in high-growth SaaS environments (VC-backed strongly preferred)
- Strong FP&A background with operational acumen
- Proven ability to scale processes in fast-changing environments
- Comfortable working with ambiguity and building from scratch
- Excellent communication skills with executives, investors, and operators
- Experience with SaaS metrics (ARR, CAC, LTV, churn, burn, etc.)
- Massive growth trajectory with real ownership and influence
- First Mover advantage
- Direct exposure to executive leadership and investors
- Opportunity to build the finance & ops function the right way
- Competitive compensation meaningful equity
- Flexible work environment with a high-performance, low-ego team