What are the responsibilities and job description for the Mental Health Crisis Worker - Hourly position at CONSUMER DIRECTED SERVICES INC.?
We are seeking a dedicated Crisis Service Professional to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies.
Key Responsibilities Include
Key Responsibilities Include
- Responding to crisis calls and conducting mobile crisis interventions
- Performing risk assessments and determining appropriate interventions
- Providing brief crisis counseling and follow-up services
- Meeting clients in various settings such as homes, hospitals, or community locations
- Responding to emergency or suicide-related calls
- Gathering information from interviews and records, and connecting clients to community resources
- Maintaining strong relationships with law enforcement, courts, and community partners
- Documenting client interactions according to regulations
- Identifying service gaps and suggesting improvements
- Staying informed on laws, procedures, and best practices
- Bachelor's degree in Human Services or related field
- At least one year of experience with mental health clients preferred
- Knowledge of community resources and Wisconsin statutes
- Strong crisis assessment and decision-making skills
- Ability to work independently and professionally under pressure
- Effective relationship-building skills with diverse populations
- Valid driver’s license, reliable transportation, and ability to respond promptly within the service area
- Flexible on-call schedule, including overnight and weekend shifts
- Opportunities for professional development and training
- Competitive pay and supportive team environment