Dermatology Receptionist

Conrad Petersen Dermatology is seeking a Front Desk Receptionist with a strong customer service background and attention to detail to join our growing team.

This practice was founded in 2020 by Dr. Samantha Conrad and Dr. Erin Petersen. They have established a loyal patient following due to their exceptional quality of care and expertise. This collaboration aims to bring our patients a full-service medical, surgical and cosmetic dermatology experience in a nurturing environment.

Please visit our website for more information about our practice: www.conradpetersen.com

Our office has a nurturing environment with a strong emphasis on work-life balance. If you enjoy staying busy, the option to work 36-38 hours in 4 days per week, a positive working environment, generous paid time off (PTO), and quarterly free incentives, please apply!

Benefits:

• BCBS Medical plans offered
• Paid Time Off (PTO). PTO is used for vacation, sick, and personal time. Along with seven paid holidays per year.
• 401K
• Positive office culture focused on a team based approach
• Quarterly incentives for in house elective/cosmetic services paid by the corp

Responsibilities:

• Communicate effectively with the practice team, patients, physicians, and management.
• Answer phone calls, address patient questions, and speaks in a courteous and professional manner.
• Check-in and check-out patients in a timely, accurate and professional manner.
• Collect patient payments
• Accurately schedules, changes and cancels appointments.
• Assists in maintenance and cleanliness of facility
• Maintains knowledge of surgical procedures, esthetic services and product lines in order to provide accurate information to patients as needed.
• Effectively communicate with patients regarding practice policies.
• Basic understanding of health insurance policies

Skills and Requirements:

• Excellent customer service, communication skills and general etiquette.
• Ability to understand patient’s needs and concerns
• Ability to work both as a team member and independently
• Organized and attention to detail
• Proficient with medical terminology.
• Computer proficient
• Electronic medical records (EMR) knowledge is preferred.
• Knowledge of skin care products and the dermatology industry strongly preferred.
• Ability to effectively communicate with patients on treatments, practice policies and procedures as well as with physicians/management regarding operations.

Job Type: Full-time

Job Location: Chicago, IL 60657, in-person

Required education: High school or equivalent

Pay: From $19.00- $22.00 per hour

Benefits (cont'd):

• 401(k)
• Employee discount
• Free parking
• Medical, Dental, Vision Benefits
• Paid time off

Medical Specialty:

• Dermatology

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 1 year (Required)
• Medical office: 1 year (Preferred)
• Any experience with the following systems: EMA ModMed, Relatient, RingCentral, Cardpointe, PandaDocs (Preferred)