Medical Receptionist - Kappelman Dermatology

Kappelman Dermatology is seeking a friendly, organized, and dependable Full-Time Receptionist to join our team. As the first point of contact for our patients, this role is essential in creating a welcoming and efficient front office experience. We’re looking for someone who thrives in a fast-paced environment, communicates well, and is committed to providing excellent patient care.

Duties and Responsibilities:

• Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
• Prepares necessary patient paperwork prior to patient’s appointment, if required.
• Review EMA for information that needs to be updated. Works with patients to obtain updated information and accurately enter information in EMA.
• Identifies payer sources, verifies insurance eligibility and verifies prior authorization.
• Responsible for keeping the reception area clean and organized.
• Recording and collecting patient copays and/or balances at check in/out.
• Protects patients’ rights by maintaining confidentiality of personal and financial information.
• Follows company policies and procedures.
• Contributes as a team player.
• Demonstrates superior customer service skills.
• Communicates with patients, visitors, providers and team members in a courteous, professional, cooperative and mature manner.

Qualifications:

• High school diploma or GED.
• Minimum of one-year experience in a healthcare setting is preferred.
• Strong customer service skills
• General understanding of HIPAA guidelines
• Exceptional multi-tasker
• Excellent phone skills
• Energetic, positive, and friendly
• Organized and meticulous
• Quick learner
• Proficient with computers

Equal Employment Opportunity

Job Type: Full-time

Benefits:

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance

Schedule:

• Monday: OFF
• Tuesday: 7:00 AM – 5:30 PM
• Wednesday: 7:00 AM – 5:30 PM
• Thursday: 7:00 AM – 5:30 PM
• Friday: 9:00 AM – 3:00 PM

Please note: Schedule is subject to change based on staffing and clinic needs.

Job Type: Full-time

Benefits:

• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Remotely:

• No

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Dermatology

Ability to Commute:

• Plainfield, IL 60585 (Required)

Work Location: In person

Salary : $19