What are the responsibilities and job description for the Manufacturing Machine Technician position at Connexion?
$23-25/ hour**First Shift - 7am- 3:30pm**Overview:The Machine Technician is responsible for inspecting, testing, and repairing returned products to determine the cause of failure and ensure customer satisfaction. This role plays a key part in maintaining product quality standards, identifying recurring issues, and supporting both the quality assurance and customer service teams.Qualifications & SkillsTechnical diploma or equivalent experience in electronics, mechanics, or related field.Experience in troubleshooting, diagnostics, or electronics repair.Strong attention to detail and documentation accuracy.Primary Responsibilities:Return Processing & EvaluationVerify product information, serial numbers, and return authorization details.Conduct visual inspections to identify signs of damage, misuse, or defects.Testing & TroubleshootingPerform functional tests on returned units to confirm reported issues.Use diagnostic tools and procedures to isolate faults or failures.Document test results and repair actions clearly and accurately.Repair & RefurbishmentCarry out repairs or component replacements following company repair standards.Clean, calibrate, and reassemble units for reissue, refurbishment, or recycling.Ensure all repaired units pass quality control testing before release.Documentation & ReportingMaintain detailed records of findings, repairs, and product conditions.Update RMA databases and communicate results to customer service and engineering.Identify trends in returns and provide feedback to Quality and Product teams.Customer & Cross Department SupportCollaborate with the Customer Support team to clarify reported issues.Support Engineering in root cause analysis and continuous product improvement.ID:qnkTyx
Salary : $23 - $25