QA Manager

QA Manager

Austin, Texas

Full-Time

Responsibilities:

 Lead, mentor, and support the QA team by providing training, guidance, and resources to maximize effectiveness

 Oversee team performance, conduct reviews and promote a culture of continuous learning and accountability

 Define, implement, and enforce quality standards, and processes

 Establish quality objectives, develop quality systems, and oversee quality-focused projects

 Utilize Quality Center or similar tools for test case and defect management, and traceability

 Manage test data, test environments, QA lab and equipment

 Develop comprehensive testing strategies (functional, performance, automation etc.)

 Manage creation and maintenance of detailed manual and automated test plans and tests

 Manage project schedules, allocate resources, and alignment with roadmap deliverables

 Contribute to the automation strategy; manage automated testing frameworks and scripts

 Ensure compliance with federal/state certification requirements and industry regulations

 Conduct audits and risk assessments, and drive corrective/preventive actions

 Interpret business, technical, and certification requirements to validate full coverage

 Develop deep knowledge of voting devices, embedded systems, and client applications

 Collaborate with Product Development, Engineering, and other departments to embed quality throughout the development lifecycle

 Communicate quality goals, share metrics, and drive process improvements

 Lead investigative testing of field reported issues and guide formal root cause analysis when appropriate

 Develop and maintain QA documentation, including formal test plans and QA reports

 Produce dashboards that summarize testing outcomes, defect trends, and quality metrics

 Collect, analyze, interpret and report on quality metrics and defect trends

 Provide actionable insights for improvement

 Spearhead initiatives to optimize QA tools, methodologies, and processes

 Stay current on emerging technologies, tools, and QA trends

Qualifications:

 Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering

Required Skills and Experience:

 Proven ability to lead, mentor, and grow high-performing QA teams in dynamic environments

 Strong collaboration skills with engineering, product management, and cross-functional teams

 Deep knowledge of QA methodologies, manual and automated test planning, & management

 Hands-on experience testing complex client-server applications and/or smart devices

 Demonstrated success in leading and designing advanced automated frameworks

 Experience in Agile/Scrum and iterative development environments

 Proficient in relational databases, SQL, XML validation, and scripting languages

 Strong grasp of multi-tier architecture, embedded systems, and hardware-software integration

 Good understanding of security testing; penetration testing experience is a plus

 Expertise in test management and defect tracking tools such as Quality Center (ALM)/equivalents

 Skilled in developing and maintaining comprehensive manual and automated test artifacts

 Ability to interpret and validate technical, business, and regulatory requirements

 Familiarity with regulatory and certification processes for new product development

 Strong analytical skills to evaluate complex requirements and implement effective solutions

 Ability to use quality metrics and trends for decision-making & quality improvements

 Excellent verbal and written communication skills for clear reporting and executive updates

 Strong documentation skills for test plans, QA reports, and customer-facing materials

 Commitment to continuous learning and adoption of emerging QA technologies, and practices

 Adaptable multitasker who excels in fast-paced, high-pressure environments