Restaurant Front of House Supervisor

Job Summary

We are seeking an energetic and detail-oriented Restaurant Front of House Supervisor to lead our hospitality team and ensure an exceptional dining experience for every guest. In this pivotal role, you will oversee daily front-of-house operations, manage staff, and uphold the highest standards of customer service, food safety, and restaurant efficiency. Your leadership will inspire team members to deliver memorable service while maintaining smooth workflow and operational excellence. This paid position offers an exciting opportunity to grow your management skills within a dynamic hospitality environment.

Responsibilities

• Supervise daily restaurant operations, including greeting guests, seating arrangements, and ensuring timely service.
• Lead, train, and motivate front-of-house staff to deliver outstanding customer service and uphold company standards.
• Manage shift schedules, monitor staff performance, and provide coaching or corrective feedback as needed.
• Oversee cash handling procedures, POS systems (such as Aloha POS and Micros POS), and inventory control to ensure accuracy and accountability.
• Ensure food safety standards are maintained through proper food handling, sanitation practices, and compliance with health regulations.
• Assist with food preparation when necessary, supporting kitchen staff during busy periods or special events like banquets or catering.
• Handle customer inquiries, resolve complaints promptly, and foster a welcoming atmosphere for all guests.
• Conduct staff interviews, participate in hiring decisions, and support ongoing training & development initiatives.
• Analyze profit and loss reports to optimize restaurant performance and identify opportunities for growth.

Skills

• Proven experience in quick service & fast food restaurant management or casual dining environments with supervising responsibilities.
• Strong knowledge of POS systems such as Aloha POS and Micros POS; cash handling expertise required.
• Extensive background in food preparation, food safety management, and kitchen operations; culinary experience is a plus.
• Excellent team management skills with a focus on leadership, training & development, and staff motivation.
• Ability to manage inventory control, budgeting, and profit & loss analysis effectively.
• Exceptional customer service skills with a friendly yet professional demeanor.
• Experience in managing hospitality teams within diverse settings such as casual dining or banquet environments.
• Strong communication skills suitable for managerial roles including interviewing, training sessions, and team briefings.
• Basic math proficiency for order accuracy, cash reconciliation, and financial reporting.
• Knowledge of food industry standards related to food handling, safety protocols, and food production processes.

Join us in creating memorable dining experiences by leading our front-of-house team with enthusiasm and professionalism! This role offers a rewarding opportunity to develop your management expertise while delivering exceptional hospitality in a vibrant setting.

Pay: $18.00 - $22.00 per hour

Expected hours: 24.0 – 40.0 per week

Work Location: In person

Salary : $18 - $22