What are the responsibilities and job description for the Regional Property Manager - Affordable Housing Portfolio position at Confidential?
Travel: Regular travel between assigned properties is required
Job Overview
We are seeking an experienced and highly motivated Affordable Housing Regional Property Manager to oversee multiple affordable housing communities throughout Toledo & Elyria Ohio, with the potential to support properties in central Ohio.
This is a hands-on leadership position for a seasoned property management professional who can improve occupancy, develop strong teams, maintain regulatory compliance, and ensure apartments are turned and leased quickly.
The ideal candidate is organized, decisive, detail-oriented, and comfortable holding property teams accountable. This individual must be able to balance compliance, leasing, maintenance, staffing, resident relations, and overall property performance.
Key Responsibilities
- Oversee the daily operations and performance of multiple affordable housing communities.
- Direct and support property managers, leasing staff, compliance personnel, and maintenance teams.
- Increase occupancy through effective marketing, leasing, applicant follow-up, and waiting-list management.
- Ensure vacant apartments are turned, inspected, leased, and occupied as quickly as possible.
- Monitor unit-turn timelines and hold property teams and contractors accountable for delays.
- Ensure Section 8 and Low-Income Housing Tax Credit certifications and recertifications are completed accurately and on time.
- Regularly audit applicant, move-in, annual recertification, interim recertification, and resident files for accuracy, completeness, and compliance.
- Review supporting documentation, certifications, and required forms for compliance with HUD, LIHTC, agency, and company requirements.
- Identify file deficiencies, provide detailed correction instructions, and monitor corrections through completion.
- Train property staff on affordable housing requirements, certifications, file documentation, leasing procedures, and company policies.
- Prepare properties and resident files for Management and Occupancy Reviews.
- Prepare properties for REAC and NSPIRE inspections and oversee the correction of identified deficiencies.
- Conduct routine inspections of occupied apartments, vacant units, buildings, grounds, common areas, and maintenance operations.
- Ensure properties maintain strong curb appeal and remain clean, safe, and well maintained.
- Develop and oversee corrective-action plans when operational, maintenance, or compliance deficiencies are identified.
- Recruit, interview, hire, train, and evaluate qualified employees.
- Identify talented team members for advancement and develop employees for future leadership opportunities.
- Manage employee performance and hold team members accountable for meeting company expectations.
- Review staffing levels, employee schedules, overtime, timekeeping, and payroll.
- Direct maintenance operations, work orders, preventative maintenance, emergency repairs, and unit turns.
- Work directly with contractors and vendors to coordinate repairs and capital projects.
- Obtain competitive bids, review scopes of work, and monitor contractor performance, quality, and completion.
- Ensure properties remain in compliance with applicable federal, state, and local requirements.
- Monitor city inspections, rental registrations, code-compliance matters, licensing requirements, and required corrections.
- Oversee tenant delinquency, collection efforts, required notices, court filings, lease enforcement, and evictions.
- Coordinate with attorneys and property staff on court and resident-related matters.
- Respond to resident concerns and assist property teams with difficult or sensitive situations.
- Monitor property budgets, expenses, collections, occupancy, leasing activity, unit turns, and overall financial performance.
- Provide detailed property notes, reports, inspection findings, corrective-action updates, and follow-up documentation.
- Maintain consistent communication with senior management regarding property conditions, staffing concerns, compliance issues, and operational priorities.
Required Qualifications
- Significant experience managing multiple affordable housing properties.
- Strong knowledge of HUD Section 8 and Low-Income Housing Tax Credit programs.
- Experience completing and reviewing affordable housing certifications and recertifications.
- Experience auditing affordable housing files, including Section 8 and LIHTC certifications, supporting documentation, and compliance forms.
- Experience preparing for and participating in Management and Occupancy Reviews.
- Experience preparing properties for REAC and NSPIRE inspections.
- Strong leasing, marketing, waiting-list, and occupancy-management skills.
- Experience supervising, training, evaluating, and holding property-management teams accountable.
- Proven ability to recruit, hire, identify, and develop strong employees.
- Experience conducting occupied-unit, vacant-unit, building, grounds, and curb-appeal inspections.
- Experience managing maintenance operations, work orders, preventative maintenance, and unit turns.
- Experience working with contractors, obtaining bids, reviewing scopes of work, and monitoring project completion.
- Familiarity with tenant delinquency, court proceedings, lease enforcement, and eviction processes.
- Strong written and verbal communication skills.
- Strong organization, documentation, time-management, and follow-through.
- Ability to manage competing priorities across multiple properties.
- Ability to travel regularly throughout Northeast Ohio and potentially Western Ohio.
- Valid driver’s license and reliable transportation.
Preferred Qualifications
- Affordable housing certification such as COS or equivalent.
- Experience managing large and small HUD Project-Based Section 8 communities.
- Experience using affordable housing property-management and compliance software.
- Experience developing corrective-action plans and improving underperforming properties.
Ideal Candidate
The successful candidate will be visible at the properties, actively involved with staff, and willing to address issues directly. This person should be able to identify problems quickly, establish clear expectations, train employees, and follow through until corrections are completed.
We are looking for a Regional Property Manager who understands that strong affordable housing management requires consistent attention to compliance, leasing, maintenance, staffing, resident relations, file quality, curb appeal, and unit-turn performance.
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $65,000 - $80,000