What are the responsibilities and job description for the Automotive Body Shop Leader Manager position at Confidential?
Body Shop Manager – Take the Wheel and Lead Us ForwardOur car needs a better driver.
Are you the leader who can take the wheel? We’re looking for a proven Body Shop Manager who can do more than keep the shop running. We need a leader who can build the structure, develop the team, establish accountability, and drive performance at every level of the operation. This is an opportunity for someone who knows how to bring people, processes, and profitability together while delivering an outstanding customer experience. What You’ll Be Responsible For
- Lead at Every Level: Set clear expectations for estimators, technicians, production staff, and support teams. Make sure everyone understands their role and is accountable for results.
- Build the Structure: Establish consistent processes, workflows, and performance standards that create an organized, efficient, and productive operation.
- Set Goals and Budgets: Develop realistic budgets, establish measurable targets, and manage performance against financial and operational objectives.
- Build a Winning Team: Recruit, develop, coach, and retain quality people. Create a culture built on teamwork, ownership, and continuous improvement.
- Drive Production and Deadlines: Manage workflow, parts availability, cycle time, and repair schedules to meet or exceed delivery commitments without sacrificing quality.
- Create a Profitable Pricing Structure: Establish disciplined estimating and pricing practices that protect margins, maximize profitability, and deliver fair value to customers.
- Deliver an Exceptional Customer Experience: Maintain clear communication, set realistic expectations, and ensure customers receive quality repairs and a professional experience from start to finish.
- Own the Results: Monitor financial performance, productivity, labor efficiency, quality, customer satisfaction, and overall shop performance. Identify gaps and take action.
What We’re Looking For
- Proven leadership experience in collision repair or body shop operations.
- Strong understanding of estimating, production management, labor, parts, pricing, and profitability.
- Experience managing budgets, setting goals, and driving measurable results.
- Ability to lead different levels of an organization while holding people accountable.
- Strong organizational skills and the ability to manage competing priorities and deadlines.
- A problem-solver who builds processes instead of relying on excuses.
- A leader who can balance financial performance, repair quality, and customer satisfaction.
The Right Person for This RoleYou don’t have to be the person doing every job in the shop. You do have to know how to get the right people in the right roles, give them the tools to succeed, and hold them accountable for execution.You understand that a successful body shop doesn’t happen by accident. It takes leadership, structure, discipline, and a commitment to getting better every day.If you’re ready to take the wheel, build a stronger operation, develop a winning team, and drive results, we want to talk to you. Apply today and let’s talk about what you can build.
Pay: $90,000.00 - $120,600.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
Work Location: In person
Salary : $90,000 - $120,600