What are the responsibilities and job description for the Inside Sales Representative position at Confidential?
Pay: $28.00 per hour commission/incentives
Job Title: Inside Sales Representative
Location: 100% Remote | Nationwide
Schedule: Full-time | Standard business hours | Occasional extended hours as needed
Job Overview
We are seeking a motivated, customer-focused Inside Sales Representative to connect with existing clients regarding proposed and uncommitted work.
This is a sales-focused role for someone who is confident on the phone, skilled at building relationships, and comfortable having conversations around project options, financing, budgets, and next steps.
The ideal candidate is a self-starter who can create urgency, consistently follow up, and turn existing opportunities into completed sales while delivering an exceptional customer experience.
What You'll Do
- Handle incoming client inquiries regarding proposed work and available options
- Provide a professional, enthusiastic, and customer-focused experience on every call
- Follow up consistently with clients on uncommitted work to meet sales targets and deadlines
- Build strong relationships with existing clients and identify opportunities to close outstanding work
- Discuss project budgets and assist clients with financing approvals
- Set follow-up appointments and maintain consistent communication with clients
- Communicate sold work to dispatch, warehouse, and technicians to ensure a smooth project handoff
- Track opportunities and follow-ups to ensure no sales opportunities are missed
- Assist with trade shows and other client acquisition activities as needed
- Represent the company professionally and maintain a strong commitment to 100% client satisfaction
- Follow company policies, Code of Ethics, and Team Rules
What We're Looking For
- High school diploma or GED required
- Inside sales, customer service, or related sales experience preferred
- Strong verbal and written communication skills
- Confident and professional phone presence
- Strong negotiation and objection-handling skills
- Comfortable discussing budgets, financing, and project options with clients
- Self-motivated and reliable with strong follow-through
- Ability to work independently in a remote environment
- Organized and comfortable managing multiple client conversations and follow-ups
- Goal-oriented with the ability to consistently work toward sales targets
- Flexible with working hours when business needs require it
- Comfortable using a computer, headset, and other digital communication tools
Compensation & Benefits
- $28 /hour, based on experience
- Commission/incentive opportunities
- 100% remote — work from anywhere in the U.S.
- Nationwide opportunity
- Standard business-hour schedule
- Sales and professional development opportunities
- Supportive team environment
Pay: $28.00 - $30.00 per hour
Application Question(s):
- How many years of inside sales or customer-facing sales experience do you have
- Do you have experience following up with customers on estimates, proposals, or uncommitted work?
- Are you comfortable working 100% remotely during standard business hours?
Work Location: In person
Salary : $28 - $30