What are the responsibilities and job description for the Inside Bilingual Sales Representative position at Amy Loh State Farm?
Join our dynamic team as an Inside Sales Representative, where your enthusiasm and dedication will drive exceptional service experiences for our valued customers. In this role, you will be highly valued business developer focusing on ensuring every customer interaction is positive, professional, and solutions-oriented through risk and financial review with our customers。 Your technical proficiency and strong communication skills will empower you to manage a variety of customer insurance quote inquiries, including coverages and risk management concerns support business development efforts, and contribute to the seamless operation of our business sales functions. This PART TIME OR FULL TIME paid sales position offers an exciting opportunity for unlimited sales commission & bonuses to increase your income potential, to develop your skills in a fast-paced environment while making a meaningful impact on customer risk management and financial wellbeing.
Duties
- Respond promptly and professionally to customer insurance quote inquiries via phone, email, and chat, providing clear and accurate information.
- Manage incoming calls with confidence, answering questions related to products, services, billing, and sales management.
- Support business growth by identifying opportunities for upselling and cross-selling products or services during customer interactions.
- Cold calling and telemarketing opportunity to increase sales pipeline to meet monthly sales targets
- Conduct financial analysis and data review using business system to identify coverage gaps, provide options and recommendation, and improve service delivery.
- Collaborate with team leadership to manage business sales operations, ensuring smooth workflow and customer satisfaction.
- Working with office team to increase customer retention through effective and efficient customer care.
- Utilize technical proficiency in Microsoft Word and Excel, and other work system for proper documentation, reporting, and data analysis tasks related to customer accounts.
Experience
- Proven experience in sales roles with a focus on business growth.
- Strong background in phone answering, phone reception, and managing high-volume inquiries efficiently.
- Demonstrated ability in cold calling, telemarketing, and sales that enhance customer relationships and business growth
- Technical proficiency in Technology and system.
Qualification:
- Must be wiling to pursue Property& Casualty and Life/Disability License through the State of Washington (or already posses the license).
- Must be eligible to work in the United States.
Join us to be part of a vibrant environment where your skills will be valued and your growth supported!
***This employment opportunity is with a State Farm Insurance Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.
As a reminder, State Farm Insurance Agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. ***
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
Language:
- Mandarin (Preferred)
Ability to Commute:
- Bellevue, WA 98005 (Required)
Work Location: In person
Salary : $50,000 - $85,000