Human Resources Operations Specialist

Human Resources Operations Specialist

A rapidly growing healthcare organization is seeking a detail-driven Human Resources Operations Specialist to support our expanding workforce and strengthen the employee experience. This role is ideal for someone who thrives in a fast-paced environment, takes pride in operational excellence, and delivers a high level of customer service to employees and leaders.

⭐ About the Role

The HR Operations Specialist plays a key role in ensuring a smooth, well-supported employee lifecycle—from onboarding to offboarding and everything in between. You will own core HR processes, maintain high data integrity, and act as a trusted partner to employees, supervisors, and leadership.

This is a highly visible role that supports compliance, HR systems accuracy, employee communication, and consistent HR service delivery across the organization.

What You’ll Own & Support

✨ Employee Experience & HR Support

• Serve as a responsive, solutions-focused point of contact for employee inquiries.
• Deliver exceptional internal customer service with professionalism, clarity, and confidentiality.
• Maintain accurate HRIS records, personnel files, and employee documentation.

🚀 Onboarding (Owner)

• Manage the full onboarding experience from offer acceptance through day one.
• Coordinate system setup, credentials, training assignments, and cross-functional workflows.
• Ensure every new hire receives a seamless, well-organized introduction to the company.

📤 Offboarding (Owner)

• Oversee all separation activities including system access removal, documentation, and equipment return.
• Communicate with leaders and employees to ensure deadlines are met.
• Maintain audit-ready documentation and compliance standards.

💼 Benefits Administration

• Support benefit eligibility, life events, and general employee benefit questions.
• Respond to state PFML inquiries, coordinate Workers’ Compensation claims, and manage communication with insurers for Short-Term Disability requests.
• Assist with Open Enrollment and maintain accuracy across HRIS, benefits, and payroll.

💰 Compensation & Bonus Processing

• Enter bonuses, incentives, and variable pay into HR systems with precision.
• Partner with leadership to validate and reconcile data before payroll deadlines.

🖥️ HR Systems Data Integrity

• Maintain lifecycle updates, permissions, and employee access in HR systems (Paycom).
• Conduct monthly audits and generate reports for leadership.

📘 Documentation & SOPs

• Create and refine Standard Operating Procedures to support consistent, efficient HR workflows.
• Identify process gaps and recommend scalable improvements.

🔍 Recruiting & ATS Support

• Post job openings, screen for minimum qualifications, schedule interviews, and move candidates through the hiring process.
• Ensure accuracy in job postings, requisitions, and applicant data.
• Guide managers on ATS best practices to maintain a professional candidate experience.

What We’re Looking For

📚 Education

• Bachelor’s degree in HR, Business, or related field—or equivalent experience.

🧩 Experience

• 2 years of HR or administrative experience preferred.
• Experience with HRIS, payroll, or benefits administration strongly preferred.
• SHRM-CP/PHR a plus.

🛠️ Skills & Strengths

• Exceptional attention to detail and accuracy.
• Strong organizational and time-management abilities.
• Clear, professional communicator (written & verbal).
• Proactive problem solver with the ability to work independently.
• Comfortable navigating multiple systems and HR technologies.

Why This Role Matters

You will be the engine that keeps HR running smoothly—supporting employees, reducing friction for leaders, and ensuring the organization operates with compliance, clarity, and efficiency. If you love structure, service, and making processes better, this role is for you.

What We Offer:

💼 Competitive base bonus

🩺 Health, dental, and vision insurance

💰 401(k) with company match

🌴 Generous PTO

👥 Career growth in a mission-driven, patient-first environment

Ready to make a real impact? Join a team that’s transforming lives through better health every day.