What are the responsibilities and job description for the Human Resources Director position at Confidential?
The HR Director acts as a strategic business partner and transformation leader within a unionized manufacturing environment.
The role is responsible for shaping and executing a forward-looking people strategy aligned with operational priorities, with a strong focus on leadership culture transformation, organizational effectiveness, and sustainable performance.
This position plays a critical role in coaching and challenging plant leadership, strengthening leadership capability across all levels, and enabling the shift toward a high-performance, accountable, and engaged shopfloor culture, in close collaboration with union representatives and stakeholders.
In addition, the role provides leadership to the local HR team, fostering a high-performing, customer-focused HR function through coaching, development, clear prioritization, and effective team management to ensure delivery of business and people objectives.
KEY ACCOUNTABILITIES
Act as a trusted advisor and strategic partner to plant leadership, translating business priorities into a clear people agenda
Drive leadership culture transformation, focusing on accountability, ownership, and performance at all levels
- Provide day-to-day leadership, coaching, performance management, and succession planning and development for HR team members
Coach and challenge leaders to elevate leadership effectiveness and decision-making
Lead and support organizational change and transformation initiatives, ensuring adoption and sustainability
Manage and develop labor relations in a unionized context, ensuring constructive dialogue and compliance with collective agreements
Foster a climate of trust, transparency, and engagement with employees and social partners
Lead workforce planning and talent strategy, ensuring future capability and succession for key roles
Challenge recruitment and talent decisions to raise the bar on capability and long-term impact
Drive organizational effectiveness and continuous improvement initiatives aligned with operational excellence (Lean mindset)
Leverage HR data and KPIs to provide insight-driven recommendations to leadership
Ensure compliance with labor laws, company policies, and ethical standards
QUALIFICATIONS & EXPERIENCE
Master’s or Bachelor’s degree in Human Resources, Business Administration, or related field
10 years of progressive HR experience, including senior strategic HR leadership in manufacturing environments
Strong people management skills
Strong experience in union and labor relations
Proven track record as a strategic HR business partner driving cultural and leadership transformation
Experience coaching and influencing senior leaders in complex operational environments
Demonstrated success in organizational change and transformation programs
Strong analytical capabilities and experience with HR data and metrics
KPIs
Improvement in leadership effectiveness and engagement scores
Progress on culture transformation initiatives and adoption
Stability and quality of labor relations and absence of escalations
Talent pipeline strength and succession readiness for key roles
Employee engagement and retention metrics
Delivery of HR initiatives aligned with business priorities
CORE COMPETENCIES
Strong strategic thinking combined with hands-on execution
Excellent stakeholder management and influencing skills
Ability to challenge constructively and coach leaders
Change leadership and transformation mindset
Strong understanding of industrial / manufacturing environments
Data-driven and analytical decision-making
Resilience and ability to operate in complex, unionized settings
WORKING CONDITIONS
Regular presence on the shopfloor in a manufacturing environment
Close collaboration with plant leadership and union representatives
Exposure to operational and transformation topics
Limited travel as required
DISCLAIMER
Content may evolve based on business needs
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- Ability to remain in a stationary position (sitting or standing) for extended periods while conducting meetings, reviewing information, and performing computer-based work.
- Frequent use of a computer, keyboard, telephone, and other standard office equipment.
- Ability to communicate effectively with employees, leaders, external vendors, and business partners in person, by phone, and through virtual platforms.
- Occasional movement throughout office, manufacturing, warehouse, or distribution environments to support business operations and employee relations activities.
- May occasionally be required to lift and carry materials weighing up to 15 pounds, such as files, documents, presentation materials, or technology equipment.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person