What are the responsibilities and job description for the Electronics Repair Technician – Phones, Computers & Gaming Systems position at Confidential?
We are looking for an experienced Electronics Repair Technician with hands-on experience repairing cell phones, computers, tablets, and gaming systems.
We are looking for someone who enjoys troubleshooting electronics, can accurately diagnose problems, takes pride in performing clean, professional repairs, and can communicate clearly and professionally with customers.
Responsibilities
● Diagnose and repair iPhones and Android phones, including Samsung devices
● Perform screen and display replacements
● Replace batteries
● Repair or replace charging ports
● Repair cameras, speakers, microphones, buttons and other components
● Perform back-glass replacements
● Diagnose and repair desktop and laptop computers
● Replace and upgrade hardware, including hard drives/SSDs, memory, batteries, screens, keyboards and other components
● Troubleshoot software, operating-system issues and computer setup
● Diagnose and repair gaming systems/consoles, including PlayStation, Xbox and Nintendo systems
● Test devices and perform quality-control checks before returning equipment to customers
● Maintain an organized repair area and properly track customer equipment and repair parts
● Clearly explain repair findings, costs, options and recommendations to customers
● Answer customer questions and communicate repair updates in a friendly, professional manner
● Explain completed repairs and any recommended maintenance or follow-up to customers
Preferred Qualifications
● Previous professional or independent experience repairing phones, computers and/or gaming systems
● Strong troubleshooting and diagnostic skills
● Experience with Apple and Samsung devices
● Experience repairing Windows PCs and laptops
● Experience with PlayStation, Xbox and Nintendo systems
● Ability to explain technical problems and repairs clearly to customers who may not have a technical background
● Strong customer-service and communication skills
● Microsoldering or board-level repair experience is a plus but not required
● Ability to work carefully with small electronic components and tools
● Dependable, organized and customer-service oriented
We are especially interested in hearing from experienced technicians who currently perform electronics repairs independently or as a side business.
Compensation will depend on experience, demonstrated repair ability and customer-service skills.
Pay: $32,000.00 - $52,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $32,000 - $52,000