What are the responsibilities and job description for the Desktop Support Technician position at Confidential?
Location: 109 Loraine Street, Pikeville, KY, 41501
Duration: 12 Months contract
Summary:
We are seeking a skilled and customer-focused Desktop Support Technician to provide essential technical assistance and support to our end-users.
The ideal candidate will configure, install, and troubleshoot computer hardware and software, ensuring the smooth and efficient operation of IT systems.
- Excellent customer service and communication skills
- Computer equipment configuration, setup, and installation
- Experience in ticketing software (preferably ServiceNow)
- Ability to work under pressure
- Hardware and software experience.