Collision Manager

Collision Center Manager – Join a Growing Team Committed to Excellence

Are you a high-integrity leader with a passion
for collision repair and customer service? Do you believe in doing the right
thing—even when no one is watching? Our rapidly growing Collision Center is
looking for a Collision Center Manager who shares our core values and is ready to lead a
high-performing team dedicated to exceptional results.

Who We Are:
We’re part of a thriving dealership group with a clear mission: deliver industry-best repair quality while building trust and loyalty with every customer interaction. Our Collision Center is growing, and we need a driven, accountable leader to help scale our operations while maintaining a relentless focus on people, process, and performance.

Your Role:
As Collision Center Manager, you’ll be responsible for the overall success of the collision department—including estimating, production flow, CSI, team development, and financial performance. You’ll lead from the front and build a culture of ownership, accountability, and continuous improvement.

What You’ll Do:

· Oversee day-to-day operations of the collision center including
estimating, scheduling, repair planning, and quality control

· Lead, coach, and develop a team of technicians, estimators, parts
staff, and detailers

· Foster a customer-first culture that aligns with our core values, especially Honesty, Willingness to Help Others, and Always Doing the Right Thing

· Monitor and manage KPIs including cycle time, CSI, gross profit,
labor efficiency, and supplement rates

· Work cross-functionally with service and parts departments to
streamline internal processes

· Ensure compliance with OEM procedures, insurance guidelines, and
environmental regulations

· Act as a brand ambassador in the local community and represent our
commitment to excellence and integrity

· Implement continuous process improvements using Lean principles and
best-in-class technology

What We’re Looking For:

· Proven experience managing a collision repair facility or large
production team

· Strong leadership and communication skills, with a passion for excellence in team and customer outcomes

· Ability to motivate and empower team members while holding them
accountable to high standards

· Deep knowledge of DRP requirements, estimating software (CCC One or
similar), and repair process flow

· Financial acumen and the ability to manage P&L, budgets, and
performance metrics

· OEM certification experience and I-CAR credentials preferred

· A servant-leadership mindset and a commitment to customer, team, and community

What We Offer:

· A growth-focused, people-first work environment grounded in core values that guide everything we do

· Competitive compensation package with performance incentives

· Health, dental, and vision benefits

· Supplemental Insurances to help off set some costs

· Paid time off and 401(k) with company match

· Opportunities for training, development, and career advancement

· A leadership team that walks the talk and supports you with
resources and autonomy

Ready to Make an Impact?

If you're ready to take
ownership of a high-potential collision center and help build something
special—while staying true to a set of values that matter—apply today.

We are an equal employment opportunity employer that does not discriminate on the basis of race, color, religion/creed, sex, disability, marital status, age, pregnancy, national origin, ancestry, sexual orientation, genetic information, possession of a General Education Development Certificate as compared to a high school diploma, veteran status, or any other characteristic protected by the applicable federal, state or local laws.

Job Type: Full-time

Pay: $18.12 - $18.79 per hour

Ability to Commute:

• Stroudsburg, PA 18360 (Required)

Ability to Relocate:

• Stroudsburg, PA 18360: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19