Bookkeeper/Office Administrator

Bookkeeper / Office Administrator

Siena Senior Living Community

Position Summary

Siena Senior Living Community is seeking a detail-oriented and service-focused Bookkeeper / Office Administrator to manage the day-to-day financial and administrative operations of the community. This role is responsible for maintaining accurate financial records, overseeing resident billing and accounts receivable, supporting budgeting and reporting processes, managing vendor relationships, and serving as an administrative resource for residents, families, employees, and leadership. The ideal candidate is organized, dependable, and committed to providing exceptional service in a senior living environment.

Essential Responsibilities

Accounting & Financial Administration

• Process accounts receivable, including resident rent, fees, and deposits.
• Maintain accurate resident account records and assist residents and families with billing inquiries.
• Prepare and distribute monthly resident statements.
• Process invoices, vendor payments, ACH transactions, and bank deposits.
• Manage petty cash and balance daily deposits.
• Assist with annual budgeting, forecasting, and financial planning activities.
• Monitor departmental expenditures and support budget compliance efforts.
• Prepare financial reports, tax filings, and other required documentation.
• Coordinate year-end reporting, including W-2s, 1099s, and related records.
• Maintain strong internal controls and accurate financial documentation.
• Prepare and distribute rent increase notices and property tax allocation letters as directed.
• Track building improvement and repair expenditures through project spreadsheets and reports.

Administrative & Office Management

• Maintain resident agreements, contracts, and community records.
• Manage vendor files, including contracts, W-9s, and certificates of insurance.
• Order and maintain office supplies for all departments.
• Coordinate repairs and maintenance of office equipment.
• Maintain project tracking spreadsheets and administrative reports.
• Assist with reception break coverage/ support.
• Serve as a liaison between community leadership, residents, families, vendors, and corporate partners.

Resident & Community Support

• Serve as a professional and courteous point of contact for residents, family members, vendors, and visitors.
• Assist residents and families with questions related to billing and resident accounts.
• Provide reception coverage as needed, including answering phones and greeting guests.
• Assist with community events and activities that promote resident engagement and community outreach.
• Maintain confidentiality of resident information at all times.

Compliance & Safety

• Ensure compliance with all applicable federal, state, and local regulations.
• Follow and support community policies, procedures, and safety standards.
• Participate in emergency response procedures and assist during community emergencies as needed.
• Report legal, ethical, compliance, or safety concerns to leadership promptly.
• Promote a safe, respectful, and positive environment for residents, families, and employees.
• Maintain the dignity, respect, and confidentiality of all residents.

Qualifications

• Associate degree in Accounting, Business Administration, Finance, or a related field preferred.
• 3 years of bookkeeping, accounting, payroll, office administration, or related experience.
• Experience in senior living, healthcare, property management, hospitality, or a similar service-oriented environment preferred.
• Knowledge of accounts receivable, accounts payable, payroll processing, and general bookkeeping practices.
• Strong proficiency with Microsoft Office, particularly Excel.
• Excellent organizational skills and attention to detail.
• Strong communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• Ability to handle confidential and sensitive information with discretion.

Benefits

Siena Senior Living Community offers a collaborative and supportive work environment, competitive compensation, professional development opportunities, and the chance to make a meaningful impact in the lives of older adults and their families.

Siena Senior Living Community is an Equal Opportunity Employer.

Pay: $23.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) 4% Match
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Bookkeeping: 3 years (Required)

Work Location: In person

Salary : $23 - $25