What are the responsibilities and job description for the Assistant Community Manager position at Confidential?
WHO YOU WILL BE WORKING FOR:
We are a Kalamazoo based real estate development and management firm with 40 year plus roots in our local market. At our company, you’ll experience more than just a job, you’ll join a supportive, entrepreneurial team where your ideas matter. As a family-owned business in the property management industry, we pride ourselves on creating a workplace where your voice is heard, your input is valued, and your growth is encouraged. You'll have direct access to ownership, and your contributions will make a visible impact every day.
Our team members genuinely look out for each other, working together in a collaborative environment that helps you reach your fullest potential. You’ll enjoy coming to work knowing you are making a real difference in people’s lives, solving meaningful problems, and working in a dynamic industry where no two days are the same. Here, you’ll find purpose, professional development, and a team you’re proud to be part of.
SKILLS, KNOWLEDGE AND CHARACTERISTICS:
- Experience in managing/leasing multi-family properties (preferred, not required).
- Communicate effectively, safety conscious, preference for detail work.
- Work well under pressure, self-motivated and self-directed.
- Work with/without direct supervision and the ability to become a team leader.
If you have worked at a bank, credit union or financial institution you maybe a great fit for this position.
DUTIES AND RESPONSIBILITIES:
Duties may include, but are not limited to:
1) Management responsibilities:
- Oversee the enforcement of community rules and regulations.
- Maintain good curb appeal with the community.
- Utilize a firm, fair and friendly approach to all resident relations.
- Resolve disputes in a professional manner.
2) Lease Administration:
- Review Welcome packet with new resident in a timely manner.
- Maintain legal records/files.
- Maintain organized and accurate tenant files.
3) Accounting policies and procedures:
- Collect, record & deposit rental payments, application fees, security deposits, etc.
- Scan checks for deposit.
- Help to prepare legal action for evictions, as necessary.
- Receive and forward invoices to accounts payable.
4) Promote resident relations:
- Prepare and process resident service requests.
- Assist with resident problems and complaints concerning rent payments, service requests, etc.
- Encourage resident retention by contacting all residents on renewal reports that are not currently on lease.
5) Marketing:
- Monitor telephone and walk-in traffic at property.
- Obtain lease information and complete lease applications. Conduct required credit and reference checks. Set up and maintain lease files.
- Conduct periodic market surveys, as requested.
OTHER REQUIREMENTS:
Hours of Work: 8:00a.m. to 5:00p.m., Monday through Friday, evenings/weekends for emergency management situations.
Physical requirements: Must be able to perform the physical functions of the position, which may include, but are not limited to; ability to walk property, including flights of stairs, to complete physical inspections and deliver resident communications.
Must have a reliable vehicle to perform various management tasks and errands, including trips to the corporate office and other properties.
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $45,000 - $52,000