Air Export Coordinator (Temporary)

Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3000 employees strong, is seeking a highly motivated and organized individual to fill the position of a Temporary Air Export Coordinator in our Jersey City, NJ Office.

The ideal candidate is a strong leader with freight forwarding and customs processing experience who thrives in a fast-paced environment and is committed to operational excellence and customer satisfaction

What You’ll Do:

• Serve as the primary point of contact for assigned air export customers.
• Receive, review, and process export shipment requests accurately and efficiently.
• Provide proactive shipment status updates via phone and email.
• Resolve shipment issues and customer inquiries in a timely and professional manner.
• Maintain strong relationships with customers, carriers, agents, warehouses, and transportation providers.
• Prepare and process export documentation including:
• Electronic Export Information (EEI)
• Other country-specific export documents
• Ensure compliance with U.S. export regulations, TSA requirements, and customer-specific procedures.
• Process AES filings and address filing exceptions or corrections as needed.
• Maintain accurate shipment records and tracking information.
• Arrange, book, and confirm cargo space with airlines and service providers.
• Coordinate pickup, warehouse handling, and transportation requirements.
• Negotiate rates with carriers, truckers, and vendors as appropriate.
• Assist with customer quotations and rate requests.
• Monitor shipment milestones and proactively address operational challenges.
• Escalate service issues and exceptions when necessary.
• Maintain shipment information within transportation management systems.
• Prepare customer reports and operational metrics as requested.
• Record shipment deviations and corrective actions.
• Support team initiatives and special projects during the temporary assignment.

What We're Looking For:

• Minimum 2 years of air export freight forwarding experience with an IAC (Indirect Air Carrier).
• Experience processing export documentation and coordinating international shipments.
• Associate’s or Bachelor’s degree in Logistics, Supply Chain, International Business, or a related field preferred.
• Strong customer service, communication, problem-solving, and organizational skills.
• Ability to prioritize multiple tasks, maintain accuracy, and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office and familiarity with transportation management systems (TMS) and shipment tracking platforms.

Why Join Us?

You’ll have the opportunity to make a meaningful impact by improving operational performance, building strong customer relationships, and contributing to business growth.

Benefits include:

• Medical
• 401(k) with company match
• Employee Discounts

When applying, the candidate should include salary requirement. 

Background check required.

Only those considered for the position will be contacted. Thank you for your interes

Job Type: Full-time

Pay: $5,000.00 - $5,800.00 per month

Benefits:

• 401(k)

Application Question(s):

• Which international destinations have you handled air export shipments to? Please list at least three.
• Do you have experience coordinating remote or domestic pickups for air export shipments? If so, please briefly describe the locations or regions you have supported.
• Which airlines and transportation carriers have you primarily worked with when coordinating air export shipments?
• What is your salary expectation for this position?
• Are you authorized to work in the United States?
• Will you now or in the future require employer sponsorship?
• How many air export shipments from the USA do you handle on a monthly basis and it what capacity?
• Do you experience with transmitting and managing AES Transmissions? If so, for how many years and in what capacity?

Work Location: In person

Salary : $5,000 - $5,800