Front Desk

An independent early childhood school is seeking a professional, organized, and welcoming Front Desk individual to join its team. This is a fully in-person role that involves daily interaction with students, families, staff, and visitors. The ideal candidate is detail-oriented, warm, and capable of managing multiple responsibilities in a fast-paced school environment while maintaining strict confidentiality.

Position Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Answer and direct phone calls to appropriate staff members
• Retrieve, distribute, and manage voicemail messages
• Maintain and update the school’s voicemail system
• Verify emergency cards during student sign-out and place calls when required
• Maintain accurate student records, including immunization documentation
• Provide administrative support to teachers, staff, and families
• Respond to general inquiries and provide accurate information to callers and visitors
• Maintain a clean, organized, and professional front desk and reception area
• Perform data entry and maintain accurate records
• Assist with filing, copying, scanning, and other clerical tasks
• Handle incoming and outgoing mail and packages
• Monitor and replenish office supplies as needed
• Maintain confidentiality of all student and family information
• Update and maintain reception-area bulletin boards
• Assist with coordination and support of major events

Requirements

• Previous administrative or front desk experience preferred
• Excellent customer service and phone etiquette
• Strong organizational skills with the ability to multitask and prioritize
• Proficiency with office equipment (computers, printers, scanners)
• Knowledge of basic clerical and office procedures
• High attention to detail and accuracy
• Ability to handle sensitive information with discretion
• Professional appearance and demeanor

Qualifications

• High School Diploma or GED required
• 2–3 years of related experience required

Additional Information

• This is a year-round position
• Staff training may occur during summer months
• Must be comfortable working on campus with students

Equal Opportunity Statement

This organization is an equal opportunity employer and is committed to maintaining a workplace free from unlawful discrimination and retaliation. Employment decisions are made in accordance with applicable local, state, and federal laws.