Demand Planner

Position Summary

As Demand Planner for the US market of a premium Italian retail and food brand, you will own the demand signal that keeps stores and customers perfectly stocked for every gifting moment, from Valentine’s Day to the holiday rush. In this highly visible, cross‑functional role, you will connect US market insight with Italian craftsmanship, ensuring the right products arrive at the right time, in the right place, with minimal waste and maximum impact.

Key Responsibilities

• Build and manage demand forecasts by channel, and product family with a strong focus on seasonality and gifting peaks.
• Integrate inputs from marketing, sales and external stakeholders to create one aligned demand consensus, including new product launches and limited editions.
• Track forecast accuracy and bias, identify root causes (promo uplift, display constraints, weather, tourism flows), and lead corrective actions with stakeholders.
• Act as demand owner in S&OP/IBP, presenting scenarios, risks, and opportunities, with particular attention to shelf life, slow movers, and write off risk.
• Partner with production planning and logistics in Italy to match demand with factory capacity and export lead times.
• Use ERP and planning tools (e.g., Dynamics 365, demand planning software, BI dashboards) to extract data, build reports, and support decision making.
• Support portfolio and lifecycle management, from concept to delist, ensuring smooth introductions and profitable phase outs.
• Support import processes and 3PL relationships to ensure efficient inbound shipments, optimal inventory levels, and high service performance across the distribution network.
• Contribute to design and build the US local sourcing model and own a local procurement plan
• Contribute to improving planning processes, tools, and systems to enhance efficiency and forecast reliability.
• Share best practices and organizational learnings across business operations to support continuous improvement and alignment with global standards.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Economics, or a related field.
• 3–5 years of experience in demand planning, forecasting, and supply chain operations.
• Strong analytical and quantitative skills with proficiency in Excel, Power BI, and other reporting tools.
• Experience managing imports and coordinating with 3PL providers.
• Proficiency in ERP systems; knowledge of Microsoft Dynamics 365 is highly preferred.
• Excellent communication skills with the ability to collaborate effectively across departments.
• Flexible and proactive, comfortable navigating a fast-growing and evolving business environment.

Preferred Qualifications

• APICS/CPIM or IBF certification in demand planning or supply chain management.
• Experience in the premium consumer goods, retail, or food sectors.
• Familiarity with advanced forecasting or demand planning tools.

Key Competencies

• Analytical Thinking and Problem Solving
• Excellent oral and written skills and the ability to work with personnel at all organizational levels.
• Organizational and time-management abilities
• Continuous Improvement mindset
• Supply Chain and Logistics Coordination
• Adaptability and Agility
• Business Acumen

Salary: $75,000 to $90,000*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise.