Medical Secretary

IF YOU DO NOT HAVE A HEALTHCARE BACKGROUND, PLEASE DO NOT APPLY.

Beautiful growing practice looking for the RIGHT fit...only serious candidates apply.

Job Summary:
We are seeking an organized, high-energy, and welcoming Medical Secretary to manage our front desk operations. As the first point of contact for our practice, you will play a vital role in shaping the patient experience. The ideal candidate excels at multitasking in a fast-paced environment, possesses strong communication skills, and has a solid understanding of medical insurance and office processes.

Core Responsibilities:

• Patient Welcome & Registration: Greet patients warmly as they enter the practice, register new patients, verify demographics, and ensure all intake paperwork is accurately completed.
• Appointment & Procedure Scheduling: Coordinate and manage patient schedules, including booking routine appointments and complex medical procedures efficiently.
• Financial Transactions: Collect patient copays, outstanding account balances, and estimated procedure costs at the time of service.
• Phone & Communication Management: Answer a busy multi-line phone system, address patient inquiries, screen calls, and route messages to the appropriate clinical staff.
• Insurance Navigation: Apply knowledge of insurance processes, eligibility verification, and pre-authorizations to ensure smooth billing workflows.
• Records & Referrals: Maintain electronic medical records securely, coordinate incoming and outgoing patient referrals, and ensure all necessary documentation is prepared.
• Patient Education: Provide foundational guidance and education to patients regarding our practice offerings, services, and what to expect during their scheduled procedures.
• Multitasking Excellence: Balance administrative tasks seamlessly while continuously prioritizing patient care and front office workflow.

Qualifications & Skills:

• High school diploma or equivalent (Associate’s degree or medical administration certificate preferred).
• Proven experience as a medical receptionist, front desk secretary, or similar role in a healthcare setting.
• Working knowledge of medical terminology, electronic health records (EHR) systems, and insurance verification processes.
• Exceptional customer service skills with a warm, empathetic, and professional demeanor.
• Ability to multitask, manage time effectively, and maintain composure under pressure.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Front desk: 2 years (Required)

Ability to Commute:

• Estero, FL 33928 (Required)

Work Location: In person

Salary : $18 - $22