Physical Security Lock & Key Administrator

Position: Physical Security Lock & Key Administrator

Location: San Ramon, CA

Pay: $60 to $65/hour

Type: Contract

Schedule: Monday – Friday

Conde Group is seeking a Physical Security Lock & Key Administrator to join a growing and dynamic team! Hiring a meticulous and analytical individual responsible for documenting workflows, supporting IT applications, and optimizing business processes. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with stakeholders across different departments.

Key Responsibilities:

Workflow Documentation

• Document current and future state workflows, processes, and procedures.
• Analyze existing workflows and identify areas for improvement or automation.
• Collaborate with stakeholders to gather requirements and validate workflow documentation.
• Ensure documentation complies with organizational standards and best practices.
• Maintain documentation repositories and version control for workflows.

Applications Support and Analysis

• Serve as a liaison between business units and IT teams or delivery teams.
• Assist in the implementation and testing of IT applications and systems.
• Provide user support and training on IT applications.
• Troubleshoot issues related to applications and escalate as necessary.
• Collaborate with the Project and IT teams to prioritize enhancements and changes based on business needs.

Business Process Optimization

• Conduct analysis to identify inefficiencies in business processes.
• Propose and implement solutions to streamline workflows and improve efficiency.
• Work with cross-functional teams to implement process improvements.
• Monitor and measure the effectiveness of process improvements.
• Provide recommendations for continuous improvement based on data analysis.

Requirements Gathering and Analysis

• Elicit and document business requirements from stakeholders.
• Analyze and prioritize requirements based on business goals and objectives.
• Create functional specifications and user stories for IT development teams.
• Facilitate workshops and meetings to gather requirements and foster collaboration.

Qualifications:

• BS in Administration, Computer Science, Information Systems, or a related field.
• Physical Security Technology experience is a plus.
• Proven experience as a Business Analyst, preferably in workflow documentation and IT applications support.
• Strong analytical and problem-solving skills with attention to detail.
• Experience with business process modeling and workflow diagramming tools.
• Knowledge of IT applications and systems, with the ability to learn new technologies quickly.
• Excellent communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with Agile methodologies and project management practices is a plus.

Benefits/Perks:

• Medical and 401k

Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.