What are the responsibilities and job description for the Network Delivery Manager/Service Delivery manager position at Conch Technologies?
Hi,
Greetings from Conch Technologies Inc
Position: Network Delivery Manager/Service Delivery Manager
Location: Chicago, IL
Duration: Full-time
Location: Chicago, IL
Duration: Full-time
This role demands a techno managerial skill. Preferably, the candidate who started their career as a network engineer, groomed to the level of Service Delivery or Network Delivery.
Experience on Zscaler, Fortinet SDWAN and Firewall, F5 (LTM/GTM), Nexus
Qualifications and Role Overview
The Network Delivery Manager is a seasoned professional with 15 years of hands-on experience in the network domain, demonstrating a proven track record of operational management and strategic leadership.
This role requires direct oversight of large-scale enterprise networks comprising 1,500 or more devices, spanning Data Center, Campus Wired/Wireless, and WAN environments.
The candidate must have led teams of over 70 engineers, driving performance, mentoring talent, and ensuring seamless collaboration across teams.
Expert-level proficiency is expected in platforms such as Cisco Nexus, Catalyst Switches, ISR/ASR Routers, Check Point and ASA firewalls, F5 Load Balancers, MPLS, VPNs, SolarWinds, Silverpeak SD WAN, and Infoblox.
The Network Delivery Manager will leverage this expertise to ensure the highest standards of network reliability, security, and availability.
Demonstrated operational exposure to managing large, complex networks is essential, along with a commitment to driving improvements and achieving operational excellence.
Key responsibilities include ensuring customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency.
The candidate must possess a strong understanding of the ITIL framework, with hands-on experience in major incident handling, escalation management, and client management. Comfort in interacting with senior leadership, including Director and CTO-level stakeholders, is vital, as is flexibility to support 24/7 operational demands.
Experience on Zscaler, Fortinet SDWAN and Firewall, F5 (LTM/GTM), Nexus
Qualifications and Role Overview
The Network Delivery Manager is a seasoned professional with 15 years of hands-on experience in the network domain, demonstrating a proven track record of operational management and strategic leadership.
This role requires direct oversight of large-scale enterprise networks comprising 1,500 or more devices, spanning Data Center, Campus Wired/Wireless, and WAN environments.
The candidate must have led teams of over 70 engineers, driving performance, mentoring talent, and ensuring seamless collaboration across teams.
Expert-level proficiency is expected in platforms such as Cisco Nexus, Catalyst Switches, ISR/ASR Routers, Check Point and ASA firewalls, F5 Load Balancers, MPLS, VPNs, SolarWinds, Silverpeak SD WAN, and Infoblox.
The Network Delivery Manager will leverage this expertise to ensure the highest standards of network reliability, security, and availability.
Demonstrated operational exposure to managing large, complex networks is essential, along with a commitment to driving improvements and achieving operational excellence.
Key responsibilities include ensuring customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency.
The candidate must possess a strong understanding of the ITIL framework, with hands-on experience in major incident handling, escalation management, and client management. Comfort in interacting with senior leadership, including Director and CTO-level stakeholders, is vital, as is flexibility to support 24/7 operational demands.
Thanks & Regards,
Chiranjeevi Kosetty
Desk:
Email:
Chiranjeevi Kosetty
Desk:
Email:
Conch Technologies Inc |
6750 Poplar Ave # 711, Memphis, TN 38138, United States