Director - Identity and Access Management

CONA Services is seeking a Director of Identity & Access Management to lead the strategy, delivery, and operations of our enterprise identity services across CONA.

In this role, you will oversee critical identity functions—including authentication, authorization, lifecycle management, governance, SSO, privileged access, and support—to ensure secure, seamless experiences that enable our Bottlers and internal teams to work efficiently while reducing risk.

Identity sits at the core of every solution we deliver, and this leader will play a key role in strengthening our security posture, modernizing our platforms, and driving operational excellence.

This role reports directly to the CONA Chief Information Security Officer.

Responsibilities:

• Overall responsibility for the development, delivery, and operations of CONA’s identity solutions and services (Authentication, Authorization, Lifecycle, Governance, PAM, B2B/B2C, MFA, SSO, Privileged Access, Reporting)
• Lead projects related to identity solutions, including migrating from SAP IDM
• Ensure new business applications adhere to CONA’s identity standards and are integrated into our overall processes
• Lead and execute various identity and access governance routines to ensure our environment and applications are well managed and adhere to industry best practices
• Customer relationship management with key personnel in Bottler organizations
• Mentor and coach team members ensuring success in their roles
• Manage budgets related to solutions, projects, personnel, and vendors
• Work across teams to plan and ensure resource availability for prioritized projects

What will you learn?

• How to lead and operate enterprise identity and access management services - including authentication, authorization, lifecycle management, governance, and privileged access at scale in a complex, multi‑organization environment
• How identity platforms, applications, and security controls integrate to support a modern, resilient enterprise architecture across CONA and its Bottler partners
• How to modernize and transition identity platforms, including leading migrations from SAP IDM while maintaining security, reliability, and operational continuity
• How to apply access control models, zero trust principles, automation, and governance to improve consistency, reduce risk, and support business agility
• How to influence outcomes and drive alignment across Bottlers, internal teams, and vendors in a federated operating model

What makes you a good fit?

• 10 years in IAM or related IT or security role
• Demonstrated ability to lead teams
• Proven experience in designing, implementing, and managing IAM solutions (Entra, Azure AD B2C/External Identities, SAP IDM, GRC, PAM)
• Understanding of access and authentication models for various enterprise applications, zero trust principles, integration and automation tools
• Ability to leverage data and reporting to ensure high quality processes are being executed consistently
• Strong problem-solving, communication, and collaboration skills including across departments and across organizations
• High customer orientation and service mindset
• Bachelor’s degree or equivalent
• Post-Graduate degree in related IT field encouraged

What could be the career path following this role?

While you are the owner of your career, the below represent examples of logical career paths for the

IAM Director.

• Chief Information Security Officer
• Another executive leadership role
• Bottler or TCCC (The Coca-Cola Company) role

Our people are our most valuable asset.

The collective sum of the individual differences, life experiences, knowledge, inventiveness,

innovation, self-expression, unique capabilities, and talent that our employees invest in their work

represents a significant part of not only our culture, but our reputation and company’s achievement

as well. We are smart alone but together we are genius.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or

marital status, gender identity or expression, language, national origin, physical and mental ability,

political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other

characteristics that make our employees unique.