What are the responsibilities and job description for the Shift Supervisor-(DHS) Congregate position at Comunilife?
SH1 Shift Supervisor Job Description
Full time role
Location: Bronx, NY
- Create and coordinate the schedules of the operations staff to ensure there is 24-hour/7 coverage at the facility.
- Determine the trainings needed for the operations staff.
- Schedule monthly operations staff meetings and provide guidance on changing policies and protocols or the program.
- Approve operations staff hours for bi-weekly timecards
- Complete performance evaluations for assigned team
- Ensure the safety, security and integrity of all residents and guests, as well as the physical environment of the facility.
- Conduct periodic facility walk-throughs during shift.
- Schedule and assist in monthly fire drills, and ensure all residents are out of the facility safely.
- Attend all trainings and meetings directed by your supervisor.
- Work independently with minimal supervision.
- Provide excellent customer service and confidentiality at all times.
- Communicate with the clinical staff regarding client’s behaviors.
- Enforce the Residential Code of Conduct and/or House Rules at all times.
- Monitor the security cameras and fire panel frequently during a shift.
- Complete all administrative paperwork as it relates to completing incident reports, shift summaries, work orders.
- Oversee and track bed management procedure for the facility
- Coordinate completion of client intakes once new clients arrive onsite
MINIMUM QUALIFICATIONS:
- Minimum of one years in a supervisory capacity preferred
- Minimum two years working with homeless or special needs population
- Demonstrated experience and success working with diverse individuals and special needs populations
- Trained in CPR & First Aid, Opiate Overdose Prevention, Fire Safety Systems (F80), crisis intervention, de-escalation preferred, Food Handlers certification
- Solid verbal and written skills
- Bachelor’s Degree or equivalent experience preferred
- Proficient with Microsoft Office Suite
- Perform other duties as assigned by supervisor
