Program Director-(OMH) Congregate

Comunilife is looking for a seasoned program leader for its OMH Congregate program in the Bronx. The Program Director is responsible for the daily operations of his/her program, the management and the quantity and quality of services provided to clients; adherence to budgets and contract deliverables; oversight of outcome measurements and metrics; relationships with other providers and with government, and other funders; collaborating with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision. This position is eligible to participate in Comunilife's generous benefit package including 4 weeks of vacation within the first year of employment. The salary range for this position is between $62,000 and $70,000 a year.

ESSENTIAL FUNCTIONS:

• Oversees daily operations and ensure all aspects of facility run effectively
• Ensure compliance with multiple funding, programs, and audit requirements
• Establish and maintain strong positive and productive working relationships, with an emphasis on positive and proactive problem-solving, with the staff of the program and other internal and external stakeholders and partners
• Interface with OMH via reporting, meetings, managing of audits, etc.
• Represent the program and Comunilife in meetings as needed with regulatory agencies 
• Ensure the facility, program operations, and all related documentation are in compliance with policies and procedures and requirements; liaise with internal and external stakeholders and partners as needed
• Manage program funds and expenditures within established budget, record and document expenditures in compliance with policies and procedures
• Monitor Utilization Reviews, High Risk lists, Quality Assurance and Incident Review activities
• Review and investigate all client complaints and incident reports; engage in crisis interventions as needed
• Orient and train new staff; manage staff performance through performance appraisals and ongoing supervision 
• Complete required weekly and/or monthly reporting accurately and on time
• Identify and address service delivery gaps; develop linkages as needed
• Monitor client lengths of stay and ensure regulatory compliance
• Participate in the interviewing and selection of staff
• Participate in program planning and development

REQUIRED JOB QUALIFICATIONS:

Education and Experience Requirement(s):

• Graduate degree in Social Work; Public Administration; Business Administration or any related field
• At least three (3) years of post-graduate, mental health experience as well as three to five (3 to 5) or more years of experience in administration and management of operating congregate residential programs
• Knowledge and hands-on experience in providing direct services related to the treatment and recovery of persons with HIV/AIDS, substance abuse, serious mental illness, and homelessness
• Excellent oral and written communication skills; proficiency with MS Office and Google product suites
• Ability to perform and manage in a team approach; excellent interpersonal skills 
• Ability to handle complex challenges and balance multiple demands on time and attention
• Ability and willingness to perform all duties as workload necessitates

• Knowledge of systems such as AWARDS, CAIRS, CARES, etc. 

• Ability to effectively manage staff serving populations in need, especially persons with HIV/AIDS, mental illness, substance abuse disorders, and the chronically homeless

• Understanding of and commitment to organization’s mission, vision, and values

• Knowledge of compliance, evidence–based practices, and quality improvement tasks and processes  
• Experience administering government-funded contracts
• Excellent oral and written communication skills; proficiency with MS Office and Google product suites
• Ability to perform and manage in a team approach 
• Ability to handle complex challenges and balance multiple demands on time and attention