What are the responsibilities and job description for the Regional Robot Service Lead position at Comrise?
Job description
Company is helping our client hire a Regional Robot Service Lead to oversee and coordinate robot service operations across multiple sites in and around New Jersey.
In this role, you'll combine hands-on mechanical expertise with people leadership and operational ownership to ensure consistent service quality, safety, and uptime across the region.
The ideal candidate is a proactive, field-oriented leader who enjoys balancing technical problem-solving with team development and operational execution.
As a Regional Robot Service Lead, you'll:
As a Regional Robot Service Lead, you'll:
- Lead and coordinate day-to-day robot service and maintenance operations across multiple regional sites.
- Ensure consistent service quality, safety compliance, and operational uptime at all locations.
- Manage, train, and support service technicians and site leads, setting clear expectations and standards.
- Develop and optimize service workflows, schedules, and preventive maintenance programs.
- Troubleshoot complex mechanical and electromechanical issues as needed, providing hands-on support.
- Coordinate parts inventory, tooling, and equipment readiness across sites.
- Serve as the primary regional point of contact for robot service operations.
- Travel frequently between sites to provide on-site leadership, audits, and operational support.
- Partner with central operations, engineering, and safety teams to implement process improvements and technical updates.
- Track key performance metrics and provide regular reporting on service health, risks, and improvement opportunities.
Ideal candidate profile
Preferred Experience Exposure to robotics, autonomous systems, or advanced vehicle technologies
What Success Looks Like in This Role
- Reliable, well-organized service operations across all assigned locations
- High robot uptime and consistent maintenance standards
- Engaged, well-trained service teams with clear expectations
- Smooth coordination between field operations and central client teams
Role Summary: The Regional Robot Service Lead is responsible for overseeing and coordinating robot service operations across multiple sites in and around New Jersey. This role blends hands-on mechanical expertise with strong people and operations management. The ideal candidate has experience leading service teams in complex, fast-paced environments and is comfortable traveling frequently between locations.
Required skills
- 5 years of experience in mechanical service environments (automotive, fleet maintenance, industrial equipment, robotics, or similar)
- 3 years' experience in management, leading technicians or service teams; experience overseeing multiple locations strongly preferred
- Strong mechanical aptitude with the ability to diagnose and resolve complex issues
- Excellent organizational and leadership skills with a hands-on, problem-solving mindset
- Comfortable working in dynamic, field-based environments
- Willingness and ability to travel frequently within the region
- Strong communication skills across multiple channels and ability to coordinate across teams
Work schedule
M-F 9-5 but this is a salary position that travels so there is flexibility
Salary : $73,000