What are the responsibilities and job description for the Account Consultant I position at Computershare U.S.?
Job Description
Location: Columbia, MD (Hybrid)
In this position, you’ll be based in the Columbia, MD office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
The Account Consultant 1 is responsible for the initial review of incoming legal correspondence, which includes various types of subpoenas complaints and other litigation filings; curative title requests; and borrower inquiries with federally regulated response guidelines. The initial review of legal correspondence requires the CCT Account Consultant 1 to navigate internal and external legal databases and review legal instruments to ascertain ownership of the underlying property or account associated with the legal correspondence. A role you will love
Some Of Your Key Responsibilities Will Include
As you can imagine, we need you to have great attention to detail. Supporting a core process isn’t an easy job, so being able to think independently, problem solve, and work quickly are some key skills that you’ll need for this role.
Other Key Skills Required For The Role Include
Paid parental leave, flexible working and a caring and inclusive culture
Health and well-being rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $72,000-$90,000 USD.
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About The Team
We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
Location: Columbia, MD (Hybrid)
In this position, you’ll be based in the Columbia, MD office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
The Account Consultant 1 is responsible for the initial review of incoming legal correspondence, which includes various types of subpoenas complaints and other litigation filings; curative title requests; and borrower inquiries with federally regulated response guidelines. The initial review of legal correspondence requires the CCT Account Consultant 1 to navigate internal and external legal databases and review legal instruments to ascertain ownership of the underlying property or account associated with the legal correspondence. A role you will love
Some Of Your Key Responsibilities Will Include
- Research incoming legal correspondence to determine whether there is a loan-level Corporate Trust relationship. Incoming correspondence includes, but is not limited to, various types of litigation, curative title requests, borrower communications, and deal party queries. Reviews must determine the initial relation and risk to CCT.
- Provides responses for loan-level information requests from borrowers, deal parties, and regulators.
- Analyze the legal correspondence to determine potential liability and reputational risk.
- Records incoming legal correspondence into system of record.
- Assist with creation and streamlining of processes to maximize efficiency.
- Develop and document efficient procedures to speed up, standardize and improve
As you can imagine, we need you to have great attention to detail. Supporting a core process isn’t an easy job, so being able to think independently, problem solve, and work quickly are some key skills that you’ll need for this role.
Other Key Skills Required For The Role Include
- Bachelor's degree required.
- Minimum of 3 years of legal experience.
Paid parental leave, flexible working and a caring and inclusive culture
Health and well-being rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $72,000-$90,000 USD.
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About The Team
We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
Salary : $72,000 - $90,000