Lead Institutional Services Automation Quality Control Analyst

Overview

Are you ready to join a growing team?

CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client.

Location: Wilmington, DE
Duration: 12 months

Primary Responsibilities:

• Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing.

• Define and implement test automation strategy, tools, frameworks, and architecture.

• Translate business requirements and acceptance criteria into comprehensive automated test coverage.

• Integrate automated testing into CI/CD pipelines and software development workflows.

• Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints.

• Review automation code and test scripts for quality, scalability, and maintainability.

• Support test data, environment, performance, security, and load testing strategies.

• Evaluate emerging testing technologies, including AI-assisted testing, to improve efficiency and coverage.

• Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders.

• Troubleshoot complex technical and operational issues and provide guidance to less experienced team members.

• Adhere to risk, regulatory, audit, and internal control standards.

Scope of Responsibilities:

• Lead automation quality assurance initiatives supporting Institutional Services software products.

• Develop and execute automated testing strategies across functional and non-functional requirements.

• Identify defects, risks, and quality issues throughout the software development lifecycle.

• Promote continuous improvement of automation frameworks, testing processes, and quality metrics.

Supervisory/Managerial Responsibilities:

• No supervisory responsibilities.

Education and Experience Required:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.

• 5 years of experience in software quality assurance, test automation, or quality engineering.

• Experience with UI, API, and integration test automation and automation framework development.

• Experience with Agile/Scrum, CI/CD, and automated testing tools.

• Strong experience translating business requirements into test strategies and automated test cases.

• Experience with Appian and business process validation.

• Strong analytical, problem-solving, communication, and collaboration skills.

Education and Experience Preferred:

• Experience with performance, load, and security testing.

• Experience implementing AI-assisted testing tools and practices.

• Experience with financial services, banking, or Institutional Services applications.

• Experience mentoring or serving as a technical resource for QA team members.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.