What are the responsibilities and job description for the Medical Assistant - Care Coordinator position at CompuGroup Medical SE & Co. KGaA?
Create the future of e-health together with us by becoming Medical Assistant – Care Coordinator
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.
This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.
Your Contribution
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.
This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.
Your Contribution
- Make 50 outbound patient calls per day using our phone system
- Utilize multiple client EHR systems for documentation
- Conduct monthly check-in calls for RPM and CCM patients
- Review and monitor synced vital signs from RPM devices
- Order RPM devices and educate patients on proper usage
- Conduct structured health assessments
- Follow personalized care plans tailored to each patient
- Provide education on nutrition, exercise, medication adherence, and lifestyle choices
- Track and document patient progress accurately and consistently
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required
- Preference given to National Certified Medical Assistants (NCMA)
- Minimum 2 years of healthcare-related experience
- Minimum 1 year in related Chronic Care Mangement services
- Strong communication and interpersonal skills
- Comfortable with high-volume outbound calling
- Strong documentation and EHR proficiency
- Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
- Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
- Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
- Security: We offer a secure workplace in a crisis-proof market.
- All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
- Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.