What are the responsibilities and job description for the Case Manager Supervisor- Unit 015 position at Community Partnership For Children?
Position Title: Case Manager Supervisor
Location: Daytona Beach, FL
Salary Range: $56,000.00 DOE
FSLA: Exempt
Employment Type: Full Time
Department: Case Management / Operations
POSITION SUMMARY:
To manage the daily operations of assigned unit, supervise direct service and support staff, coordinate service delivery to ensure that client needs, program goals and contract objectives are effectively met.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Supervise staff including regular individual and group staff meetings and case consultation; ensure proper client to staff ratio.
- Assign cases to staff and oversee service delivery.
- Provide support to case managers dealing with crisis management; provide on-going assistance to case management staff in coordinating services for clients.
- Provide training to new staff and on-going training to existing staff.
- Review and monitor case files for both internal and external quality assurance standards and contract requirements.
- Ensure services provided comply with contractual requirements.
- Review assessments and case plans with case managers, and provide consultation and direction to them to assure appropriateness, clarity, quality and thoroughness.
- Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
- Review and ensure staff complete all documentation and reports in a professional and timely manner.
- Prepare and conduct staff performance evaluations.
- Maintain and generate necessary reports and paperwork in a timely manner.
- Provide direct casework in the absence of service staff.
- Respond to Hotline pager and determine immediate risk and needs of child on a rotating basis.
- Participate in the quality improvement process.
- Participate in staffings and meetings with other supervisors, administrators and outside agencies.
- Collect, analyze and report data in area of supervision.
- Facilitate and participate in a variety of staffings.
- Develop training and staff development plans with each staff member.
- Represent Community Partnership for Children in court hearings in the absence of case managers as needed.
This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this job description as needed to comply with actual job requirements.
EXPERIENCE/PERFORMANCE REQUIREMENTS (Knowledge, skills and abilities):
- Ability to observe and assess staffs’ abilities in interacting appropriately with families, community resources, service providers and other department professionals.
- Ability to assess case managers’ performance and develop performance improvement plans.
- Ability to plan, organize and coordinate work assignments.
- Ability to communicate effectively.
- Knowledge of socio cultural characteristics of service population.
- Ability to understand and apply relevant laws, rules, regulations, policies and procedures.
- Ability to use and proficiency in computer software applications.
- Ability to conduct thorough case staffings and other meetings.
- Ability to travel.
- Current Child Welfare Case Manager Credentials from the Florida Certification Board.
- Three years post bachelor degree experience working with at-risk children and families.
EDUCATION REQUIREMENTS
REQUIRED:
- Bachelors degree from an accredited college or university in human services related field and attainment Child Welfare Credentials
- Master’s degree from an accredited college or university in human services related field, preferred
- Two years supervisory experience, preferred
- Four years post bachelor degree experience working with at-risk children and families, preferred
LICENSES AND CERTIFICATIONS
- Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children.
- If local travel is required, a Valid Florida driver’s license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is “at-will” and either party can terminate the employment relationship at any time, with or without just cause.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is “at-will” and either party can terminate the employment relationship at any time, with or without just cause.
Salary : $56,000
