What are the responsibilities and job description for the Financial Program Assistant position at Community Interface Services?
Do you want challenging work in an organization that makes a difference? Community Interface Services, a nonprofit that serves people with developmental and intellectual disabilities, is currently seeking a full-time Financial Program Program Assistant in our lively Vista office. This administrative role works across a variety of programs to support people with disabilities in connecting with financial resources.
Community Interface Services: What drives us
Community Interface Services is a non-profit organization that has empowered adults with intellectual and developmental disabilities since 1983. Our mission is to provide quality, individualized, community-based support and training in employment, housing, community living, and other related services.
KEY RESPONSIBILITIES
As a Financial Management Services Program Assistant, you will be working within a collaborative team to:
- Provide phone and email customer service to program participants with intellectual/developmental disabilities, their families, and other stakeholders.
- Develop rapport by communicating positively and professionally
- Answer routine questions about account balances and payments in accordance with policies and procedures; escalate more complex questions to other team members as needed
- Learn a variety of software used to provide direct financial management services, track payments and balances, maintain participant records, and process new client enrollments and terminations.
- Follow established policies and procedures to conduct a high volume of financial transactions and services accurately and efficiently.
- Work on a variety of special projects as needed.
- Conduct all business activities in accordance with widely recognized ethical standards; ensure confidentiality is not breached regarding financial, accounting, personnel, participant, and all other propriety information; work to reduce the agency's vulnerability to waste, fraud, and abuse; comply with all safe work practices.
Qualifications
Why you will love working with Community Interface Services!
As a Top Workplace voted by the San Diego Union Tribune for six years running, Community Interface Services strives to be an inclusive, supportive work environment. We offer a wide variety of benefits such as:
- The opportunity to do challenging and meaningful work that makes a difference and improves people's lives
- Excellent professional development and career growth opportunities
- A warm and supportive culture with people who truly care about you
- 40 hours per week, Monday-Friday schedule
- Very low-cost medical, dental, vision, and life insurance
- Generous amounts of paid time off, including sick and personal leave
- Paid Holidays
- Paid initial and ongoing training
- Unique retirement plan that we contribute to on your behalf
- Company issued iPhone and laptop
- And much more!
The starting pay range is $23.00-25.00 per hour; the final offer depends on education and experience. There is an opportunity for a $1 increase in your compensation for those who meet agency standards after completing our Career Jumpstart program! If you are ready to be a part of an amazing nonprofit and truly make a difference, take the next step and apply! We hope you consider us, and we look forward to meeting you!
Salary : $23 - $25