Scheduling Coordinator – 8:30am – 5pm, Monday – Friday, Christiansburg Center

The Community Health Center of the New River Valley is seeking a full-time (40 hours) medical Scheduling Coordinator in its Christiansburg office.

This position is responsible for administrative review that audits and optimizes the physician daily appointment templates ahead of time to fix errors, balance provider workloads and match patient needs. This position will review open and booked slots to ensure proper time allocation for specific types of visits, identify unconfirmed appointments and take action ultimately improving patient access and eliminating bottlenecks.

This position will also serve as a backup to the front office patient access assistants greeting patients with courtesy, respect, and positive communication. This role is responsible for the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process. This position is also responsible for verifying patient demographics and insurance coverage and making changes as necessary, collecting patient payments, scheduling appointments, and answering the phone.

Qualifications: – at least two years of experience in a medical office environment; High School degree, or equivalent combination or education and experience.

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events.

An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 2- 3 professional references.

Compensation Range: $18.50 – $22.00

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

Addresses:

To apply, send an introductory cover letter, CV and three references to nrvclinics@gmail.com.

About the area

The Community Health Center of the New River Valley is a 501c3 non-profit organization that is committed to providing affordable and high quality medical, dental, behavioral, and preventative health care services to people of all ages, regardless of ability to pay or insurance status. Our three Centers are located throughout the New River Valley and nestled along the Appalachian Mountains of Southwest Virginia. With the mountains and river a short drive away, the area offers a family–friendly atmosphere with hiking, fishing, farmer’s markets, festivals, and other outdoor activities. In addition to outdoor activities, our area offers wonderful parks and recreation departments for children and adults in organized sports, camps, and activities.

Although quaint, there is always something to do with the family.

The community offers a variety of higher education to include, Virginia Tech, Radford University, New River Community College, and Virginia College of Osteopathic Medicine (VCOM). The student population adds to the culture and arts of the area to include concerts, plays, and arts shows. (https://www.artscenter.vt.edu/Online/)

The New River Valley is driving distance from Roanoke (40 min.), Charlotte (2.5 Hours), Charlottesville (2 Hours), Richmond (3 hours), and Washington D.C. (5 Hours). Our convenient location offers a chance to explore the east coast for a weekend get-away.