What are the responsibilities and job description for the Receptionist position at Community First Credit Union?
Join a movement, not just a workplace. As Receptionist, you’ll help build brighter financial futures for our member-owners at our new Seymour branch.
Provide a WOW experience to our members, serving as the first point of contact for people coming into the branch, while handling incoming phone calls and prioritizing other responsibilities. If you believe that a smile and warm welcome can change someone's day, and have an affinity for providing exceptional service while staying organized and directing traffic - this might be the right position for you. Play a crucial role for Community First, as part of a fun branch team that is dedicated to making a difference!
What you'll do as Receptionist at CFCU:
- Deliver an experience. Provide outstanding, WOW service to external and internal members.
- Support your team. Smoothly manage branch traffic and keep communication flowing.
- Take initiative. Ensure members are served quickly and assisted with their questions or problems.
- Engage in the community. At our newest Seymour branch, build relationships with current and prospective members, and help them understand the credit union difference!
We are looking for a combination of:
- A high school diploma or equivalent
- One year of related experience
- Excellent listening ability and verbal communication skills
- Familiarity with Microsoft office suite and other financial services platforms
- Above all: a passion for helping people and advancing the credit union’s member-first mission
Branch Hours:
Drive-up: Mon–Fri 7:00 a.m.–6:00 p.m.
Lobby: Mon–Wed 8:30 a.m.–5:00 p.m.; Thu–Fri 8:30 a.m.–6:00 p.m.; Sat 8:00 a.m.–12:00 p.m.
This position follows our branch hours, including a rotating Saturday schedule.
Why Community First?
When you join Community First Credit Union, you’re not just working at a financial institution—you’re joining a cooperative where every member is an owner. That means our focus is always on doing what’s best for people, not profits. Here, you’ll be part of a team that truly cares, in a place where your leadership directly strengthens the financial well-being of families, neighbors, and communities.