What are the responsibilities and job description for the Loan Software Administrator position at Community First Bank of Indiana?
Job Description
At CFB, our culture is built on servant leadership, connection, integrity, and growth. We lead by putting people first, supporting our employees, serving our communities. Collaboration and innovation drive us forward, while our deep community roots remind us that what we do makes a difference beyond the bank.
We invest in the development of our people, celebrate diverse perspectives, and create opportunities to learn, grow, and lead. When you join CFB, you’re not just building a career, you’re becoming part of a team that is shaping the future of community banking.
Objective: The Loan Software Administrator is responsible for supporting, maintaining and helping to maximize the utilization of the bank’s loan origination software. This role ensures that loan software platforms operate efficiently, comply with regulatory requirements, and meet the needs of lending staff and customers. The administrator serves as a liaison between the loan department, IT, and software vendors.
Classification: This is a Full-Time exempt position and reports to the Chief Banking and Credit Officer.
Job Location: Kokomo, IN
Job Requirements
Qualifications:
Job Responsibilities
Essential Functions of Loan Software Administrator:
System Administration & Support
Loan Operations Integration
Compliance & Reporting
Job Benefits
At CFB, our culture is built on servant leadership, connection, integrity, and growth. We lead by putting people first, supporting our employees, serving our communities. Collaboration and innovation drive us forward, while our deep community roots remind us that what we do makes a difference beyond the bank.
We invest in the development of our people, celebrate diverse perspectives, and create opportunities to learn, grow, and lead. When you join CFB, you’re not just building a career, you’re becoming part of a team that is shaping the future of community banking.
Objective: The Loan Software Administrator is responsible for supporting, maintaining and helping to maximize the utilization of the bank’s loan origination software. This role ensures that loan software platforms operate efficiently, comply with regulatory requirements, and meet the needs of lending staff and customers. The administrator serves as a liaison between the loan department, IT, and software vendors.
Classification: This is a Full-Time exempt position and reports to the Chief Banking and Credit Officer.
Job Location: Kokomo, IN
Job Requirements
Qualifications:
- Bachelor’s degree in Business, Finance, Information Systems, or related field.
- 2 years of experience in loan operations or banking software administration.
- Familiarity with community banking practices and regulatory requirements.
- Strong analytical, problem-solving, and communication skills.
- Proficiency in Microsoft Office and loan software platforms.
- Experience with LaserPro, Abrigo, Encompass, or similar systems.
- Understanding of loan documentation and compliance workflows.
- Project management or vendor coordination experience.
Job Responsibilities
Essential Functions of Loan Software Administrator:
System Administration & Support
- Administer and maintain loan origination software (e.g., LaserPro, Encompass, Abrigo or similar).
- Configure system settings, user permissions, and workflows to align with bank policies.
- Troubleshoot system issues and coordinate with vendors for resolution.
- Monitor system performance and implement updates or patches as needed.
- Train staff on system usage, updates, and best practices.
- Develop and maintain user manuals, training guides, and SOPs.
- Stay current with software enhancements and regulatory changes.
Loan Operations Integration
- Collaborate with loan officers and processors to ensure smooth loan processing.
- Ensure accurate setup of loan products, rates, and terms within the system.
- Support document generation, compliance checks, and loan closing procedures.
Compliance & Reporting
- Ensure software compliance with banking regulations (e.g., HMDA, CRA, RESPA).
- Generate and validate reports for audits, management, and regulatory filings. Maintain data integrity and security protocols.
Job Benefits
Benefits:
- Health, Dental, Vision Insurance
- Bank Paid Life Insurance
- Paid Short-Term & Long-Term Disability Insurance
- Generous Matching 401(k) Retirement Plan
- 4 weeks of Paid Time Off (immediate accrual)
- Purchased Paid Time Off
- Access to Earned Wages
- Wellness Program
- Competitive Salary
- Tuition Reimbursement
- Paid Holidays and 3 Float days
- Maternity/Paternity paid leave
- Annual bonus eligibility
- Community Service Projects