What are the responsibilities and job description for the Service Coordinator position at Community Crossroads?
Community Crossroads is a recognized leader in the state whose mission is to provide excellent services and supports to children and adults with developmental and intellectual disabilities as well as individuals with acquired brain disorders.
We are looking to add to our professional team of Service Coordinators. The Service Coordinator will ensure the people we serve receive the quality services they need to be successful in their lives and in their communities. Ideal candidates will demonstrate excellent verbal and written communication skills, be highly organized, have an optimistic attitude, and demonstrate a commitment to the important work we do!
This is a remote/hybrid position working with individuals and families who reside within the Tilton to Plymouth, NH area with a few visits to the Atkinson, NH office per month.
Responsibilities
- Become familiar with community resources and connect individuals and families with the resources they need.
- Provide flexible, individualized supports that focus on empowering families, individuals and communities.
- Facilitate and develop annual service agreements and amendments for all individuals with community care waiver funded services.
- Advocate on an agency and statewide level for services and supports needed.
- Ensure that individuals are given the necessary services they require, as well as following up with ongoing service needs.
- Maintain good relationships with the families and individuals served, as well as vendor agencies.
- Assure that the health, safety, and basic needs of the individual are being met.
- Represent the agency in a professional manner.
Qualifications
- Bachelors in Human Services, Psychology, Social Work or related field preferred.
- 1-3 years of case management/rehabilitation or family support experience preferred.
- Excellent verbal and written communication skills.
- Strong skills in the areas of problem solving, conflict resolutions, time management and advocacy.
- Ideal candidate will reside in the geographical region or surrounding areas of the identified area agency in need of service coordination. This service location will be from Tilton to Plymouth, NH.
Community Crossroads offers a supportive team environment and opportunity for professional growth. We offer an array of benefits that you can personalize to your needs. These include:
- Generous sick, vacation, holiday, and personal time package
- Health, Dental, Flexible Spending Reimbursement accounts for Health and Dependent Care, Life and Aflac insurances, LTD, & 403B Retirement Plan.
- Travel Reimbursement
- Ongoing professional training/development/wellness opportunities
Community Crossroads is an equal opportunity employer. We are committed to fostering and preserving a culture of diversity, equity and inclusion.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
Work Location: Hybrid remote in Tilton, NH 03298