Housing Stability Case Manager (Full Time)

Housing Stability Case Manager (Full Time)

The Housing Stability Case Manager coordinates the agency's Permanent Housing programs, including Rapid Rehousing (RRH) and Permanent Supportive Housing (PSH). This position provides direct case management and housing navigation services while ensuring program compliance with HUD and Continuum of Care requirements. The Housing Stability Case Manager supports individuals and families experiencing homelessness in securing and maintaining stable housing through housing placement, service coordination, landlord engagement, and effective use of housing assistance resources. This role requires strong independent judgment and the ability to de-escalate challenging situations with participants, landlords, and community partners.

Key Responsibilities:

Housing Case Management

• Maintain a caseload of Rapid Rehousing and Permanent Supportive Housing participants.
• Conduct housing stabilization planning with program participants.
• Support participants in locating and securing safe and affordable housing.
• Provide ongoing case management to promote housing retention and stability.
• Connect participants with community resources including behavioral health, employment, and benefits services.

Housing Navigation & Landlord Engagement

• Develop and maintain relationships with landlords and property managers.
• Assist participants in identifying available housing units.
• Support landlord-tenant mediation to prevent housing loss.
• Coordinate lease-up and move-in processes.

Program Coordination

• Coordinate program services in accordance with Housing First principles.
• Ensure program participants meet eligibility requirements.
• Track housing placements, retention outcomes, and program benchmarks.
• Support implementation of best practices in housing stabilization.

Compliance & Data Management

• Maintain accurate documentation in participant files.
• Ensure timely and accurate HMIS data entry.
• Monitor compliance with HUD, CoC, and agency policies.
• Assist with reporting and program monitoring as required by funders.

Community Collaboration

• Coordinate with shelters, service providers, and housing partners.
• Participate in Continuum of Care meetings and coordinated entry processes.
• Support collaboration across agency programs to ensure smooth housing transitions.

Budget & Financial Tracking

• Monitor program financial assistance budgets including rental assistance, security deposits, and other housing-related supports.
• Track expenditures to ensure funds are used in accordance with grant requirements.
• Coordinate with finance staff to ensure accurate reporting and documentation.
• Support financial planning related to housing assistance and program spending.

Qualifications:

Education

• Bachelor's degree in social work, human services, or a related field preferred.

Experience

• Experience working with individuals or families experiencing homelessness preferred.
• Knowledge of Rapid Rehousing, Permanent Supportive Housing, or housing stabilization services preferred.
• Familiarity with Housing First principles.

Skills

• Strong communication and relationship-building skills
• Knowledge of housing systems and landlord engagement
• Ability to manage documentation and compliance requirements
• Strong organizational and problem-solving skills
• Ability to support participants with complex housing barriers
• Ability to manage housing program budgets and financial tracking
• Strong de-escalation and conflict resolution skills.
• Ability to work independently and manage time effectively with limited day-to-day supervision.
• Strong organizational skills and ability to balance multiple competing priorities.

Work Environment:

This position operates in both office and community settings and involves regular interaction with program participants, landlords, and community partners.

Benefits

Community Care Alliance offers competitive salaries based on experience, skills, and performance, a comprehensive benefits package, and a great quality of work/life.

• Generous vacation, sick time, and holidays.
• Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.
• 403b with matching after 6 months of employment.
• Flexible Spending (FSA) and Dependent Care (DCA) accounts.
• Agency-paid group life insurance; long-term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program, as well as bilingual skills premium.
• On-site or nearby parking available at most buildings; mileage reimbursement for client and business-related use of your personal vehicle.

To apply for this opening, please visit our website www.communitycareri.org and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer!