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Family Support Specialist (Full Time)

Community Care Alliance
Woonsocket, RI Full Time
POSTED ON 10/2/2025
AVAILABLE BEFORE 11/1/2025

Family Support Specialist (Full Time)

Position Overview:

As a Family Support Specialist, you will play a pivotal role in providing guidance, empathy, and practical assistance to parents who are navigating the challenges of raising children. Drawing from your own personal experiences as a parent, you will offer emotional support, share coping strategies, and connect parents with resources to promote healthy family dynamics. Your role will be instrumental in fostering a sense of community and empowerment among parents, helping them build strong and resilient families.

Responsibilities:

  • Work with multi-disciplinary team to implement a recovery plan using the principles of wraparound, which partners with the individuals and families, using a compassionate and nonjudgmental manner and drawing on your own experiences as a parent to establish rapport and credibility.
  • Offer emotional support and a listening ear to parents who may be facing a range of challenges, such as parenting stress, child development concerns, behavioral issues, and more.
  • Facilitate one-on-one and group meetings to provide a safe space for parents to share their thoughts, feelings, and experiences without fear of judgment.
  • Share personal stories and practical strategies to help parents develop effective parenting skills, communication techniques, and problem-solving approaches.
  • Connect parents with community resources, social services, workshops, and educational opportunities that can enhance their parenting skills and family well-being.
  • Promote self-care and stress management techniques to help parents maintain their own well-being while caring for their families.
  • Keep accurate records of interactions and progress made by parents, while respecting their privacy and confidentiality.
  • Work collaboratively with other professionals, such as social workers, therapists, educators, and healthcare providers, to ensure holistic support for families.
  • Stay informed about relevant child development research, parenting trends, and community resources to provide up-to-date information to parents.
  • Participate in ongoing training, supervision, and professional development activities to enhance your peer support skills.

Qualifications:

  • Personal experience as a parent with a strong understanding of the joys and challenges that come with raising children.
  • High school diploma or equivalent, Certified Peer Recovery Specialist required; bachelor's degree in psychology, social work, education, or a related field is a plus.
  • Excellent communication skills, both verbal and written.
  • Empathetic, nonjudgmental, and patient attitude towards parents from diverse backgrounds and circumstances.
  • Drivers license required
  • Bi-lingual candidates preferred
  • Ability to establish and maintain boundaries, while offering support and guidance.
  • Strong organizational skills to document interactions and track progress.
  • Familiarity with community resources, social services, and programs for parents and families.
  • Ability to facilitate group discussions and maintain a safe and inclusive environment
  • Good problem-solving skills and the ability to adapt to various parenting challenges.
  • If applicable, employee will assume full responsibilities for the cost and efforts of maintaining all forms of licensure, certification, and credentialing documentation as required in their job description or sited on any action form as a qualification for hiring, job promotion, or monetary increase. Subsequently, the employee will adhere to the credentialing requirements of all insurance/funding sources for which they qualify and provide Human resources with the initial required documentation and all renewals of these documents thereafter.

Physical Requirements:

  • The ability to stand, sit, and walk for extended periods, as well as lift and carry up to 20 pounds.

Work Environment:

  • Work takes place primarily in client homes or other community-based settings, and occasionally in an office setting.
  • May involve flexible hours, including evenings and weekends, to accommodate parents' schedules.
  • Interaction with parents who may be experiencing emotional distress or seeking guidance for various family-related issues.

Benefits:

Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.

  • Generous vacation, sick time and holidays.
  • Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
  • 403b with matching after 6 months of employment.
  • Flexible Spending (FSA) and Dependent Care (DCA) accounts.
  • Agency-paid group life insurance; long-term disability.
  • Tuition reimbursement and licensure/certification bonuses.
  • Employee referral program as well as bilingual skills premium.
  • On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.

To apply for this opening please visit our websitewww.communitycareri.organd select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer!




Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, or disability.

 

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