Program Specialist

Community Action Board of Santa Cruz County, Inc.

406 Main Street, Suite 207 | Watsonville, CA 95076

(831) 763-2147

www.cabinc.org

Job Announcement

Position: **Program Specialist

Program/Location: Santa Cruz County, Immigration Project

Main Office: 406 Main Street, Watsonville

Satellite Site: 501 Soquel Avenue, Santa Cruz

Status: Full-Time

Hours per week: 40 hours per week, may include occasional evenings or weekends

Salary Range: $23.00 - $25.00 per hour

Benefits: Medical (employee share of cost depending on plan selected), vision, life, dental (employee pays half of dental) insurance, Retirement plan (401K plan after six months), 24 days annual leave to start, and 13 paid holidays per year.

Reports to: Lead Accredited Representative, with oversight by the Immigration Project Program Director, Directing Attorney, and Lead Staff Attorney.

To Apply: Submit resume and cover letter to HR@cabinc.org or apply on-line at really.com ASAP; Open until filled.

Overview: The Community Action Board of Santa Cruz County, Inc. (CAB) has been the County’s designated Community Action Agency since 1965, with the mission to eliminate poverty. CAB does so through the 5 program pillars of community building, employment/mentoring, immigration legal services, homelessness prevention and intervention services and special projects that serve over 10,000 people per year, with a staff of over 50 employees.

INTRODUCTION

Under the supervision of the Lead Accredited Representative, the Program Specialist provides a variety of legal support services and program support activities for immigrants.

DUTIES AND RESPONSIBILITIES:

• Under supervision of an Attorney or DOJ Accredited Representative, schedule appointments, interview clients, and deliver immigration legal services which may include applications for DACA, green card renewal, Naturalization, family-based immigration petitions, applications for permanent residency, and other applications for immigration benefits.
• Under supervision of an Attorney or DOJ Accredited Representative, complete applications for various immigration benefits accurately, efficiently, and completely.
• Complete legal trainings required to obtain and retain Department of Justice Recognition and Accreditation.
• Conduct education and outreach to the public on immigration topics via video conference and at in-person events.
• Maintain highly accurate and organized legal records, files, and electronic records.
• Perform consistent data entry and filing of confidential documents and records and contribute to reports as needed.
• Set and adhere to a schedule that includes client appointments, staff meetings, outreach events, administrative tasks, and other job duties.
• Communicate proactively with supervisor regarding progress on cases and any need for support
• Provide information and outreach services and referrals to public benefits such as CalFresh and Medi-Cal.
• Translate written documents from Spanish to English and from English to Spanish.
• Maintain clean, organized workspace and environment.
• Carry out other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bilingual/Biliterate (English/Spanish) REQUIRED. (Fluency in additional languages strongly preferred.)
• Exceptional customer service skills.
• Adaptability to a fast-paced, high-volume office setting.
• Outstanding ability to organize a large number of documents and electronic records.
• Consistent, accurate work product with strong attention to detail.
• High level of integrity in handling sensitive documents and confidential information.
• Ability to maintain a calm, professional demeanor and work well with a variety of people.
• Ability to organize and prioritize activities.
• Ability to use computers and phones for long periods of time.
• Demonstrated ability with data management, Microsoft Office, and electronic communication.
• Ability to occasionally lift up to 20 pounds, bend, reach and squat to perform filing and retrieval of physical records, equipment and supplies.
• High School Diploma or equivalent required. Bachelor’s degree preferred.
• Knowledge of community resources and immigration issues and procedures.
• Previous Department of Justice Accreditation preferred, or willing to seek within 1 year of hire.
• Committed to participating in ongoing training and immigration legal educational opportunities.
• Must be comfortable with peers reviewing case work and periodic case file audits
• Must be comfortable with receiving and implementing feedback.
• Committed to the mission of the agency, with a strong understanding of confidentiality, cultural competence, and the values of diversity, equity and inclusion (DEI).
• Fully vaccinated against COVID-19 preferred.

The hired candidate will adhere to CAB’s standard of upholding the agency’s mission, values and code of ethics through a commitment to confidentiality and communication.

This position is categorically funded by grants. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, disability, medical condition (cancer related), marital status, sex, sexual orientation, age (over 18), veteran status, gender, gender expression, pregnancy, or any other non-merit factor unrelated to job duties. AA/EOE

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Watsonville, CA 95076 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $23 - $25