What are the responsibilities and job description for the Building Superintendent position at Community Access Inc?
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description:
The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund).
Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA’s premises to create a conducive living and working environment for everyone.
Position Overview
The Property Management department acts as the managing agent for buildings that Community Access (CA) develops, owns or controls. The Property Management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). The live-in Building Superintendent is responsible for providing a safe and adequate living/working environment for the residents and staff. This includes daily maintenance, repairs, and ensuring building code compliance with local, state, federal requirements, and agency policies and procedures. They also supervise the maintenance mechanic and contracted porters or maintenance worker staff.
Key Performance Indicators:
All key performance indicators below are expected to be met fully.
- Maintenance Work Orders:
- Life-threatening/emergency: 24 hours
- High priority: 5 days
- Medium priority: 14 days
- Low priority: 30 days
- Preventative: 30 days
- Apartment Turnovers:
- Studio: 7-12 days
- 1-bedroom: 8-13 days
- 2-bedroom: 9-14 days
- 3-bedroom: 10-15 days
- Additional services (deep clean, flooring, cabinetry):
- 14 days for 1 service
- 28 days for 2 services
- 42 days for 3 services
- Facilities/Property Management Joint KPIs:
- Rent collection: 95%
- Vacancies: 5% or less
- Lease renewals: 100%
- Annual certification: 100%
- Semi-annual apartment inspections: 95% or greater
Job Qualifications
- Have an understanding, appreciation, and commitment to the philosophy and mission of CA
- High school diploma or equivalent required.
- At least two (2) years of training or three (3) years of works experience in related trade.
- At least one (1) year of supervisory experience is preferred.
- Willing to support other buildings in case of emergencies.
- Willing to work overtime, when approved by Area Superintendent.
- Must have experience in one or more of the following fields: carpentry, electrical, plumbing, masonry, painting.
- Must have working knowledge of equipment installation and repair, including HVAC systems.
- Must be able to operate and maintain appropriate machines such as floor buffer, trash compactor, snow blowers, etc.
- Must be fingerprinted and cleared by the New York State Justice Center.
- Must be able to regularly lift and carry items which weigh up to 100 lbs.
- Must possess and maintain the following Certificates or achieve within 4 months of employment: Supervision of Fire Alarm Systems, S-95; Citywide Fire Guard for Impairment, F-01; Citywide Sprinkler Systems, S-12; and Citywide Standpipe Systems, S-13.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on http://www.communityaccess.org/jobs.
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least51% of our employees identify as having a personal experience using mental health services. http://www.communityaccess.org
Salary : $27 - $28