Clerk 2 (Local Government) - Erie City Housing Authority

THE POSITION

Would you like to join a team whose motto is "It's All About People"? The Clerk 2 position with the Erie City Housing Authority offers an upbeat and welcoming role that supports both staff and residents. This job gives you the chance to help visitors, organize important information, and assist with daily office tasks. Your efforts will help create a positive experience for the people who rely on the Housing Authority every day. Your work will help strengthen the quality of services offered to tenants and partners.

DESCRIPTION OF WORK

This position focuses on clerical support, customer service, and organizing information for the Erie City Housing Authority. It requires clear communication, careful recordkeeping, and steady assistance with office activities. As a Clerk 2, you will perform the following duties:

• Front Desk Support: Greet visitors, direct individuals to the correct office, and manage incoming phone calls
• Mail Processing: Open, sort, and distribute mail and other incoming materials
• Document Preparation: Type forms, envelopes, reports, labels, policies, and lease agreements
• Eligibility Assistance: Calculate income, apply required deductions, and prepare letters for eligibility decisions
• Public Inquiry Response: Provide information on program guidelines, requirements, and housing availability
• Data Entry Tasks: Enter information into computer systems and maintain accurate records
  
  

The Housing Authority of the City of Erie exists to provide safe, decent, and affordable housing for lower-income families, elderly, and persons with disabilities. We strive to assist our residents to achieve economic self-sufficiency and we try to instill a sense of community and pride in the neighborhoods where they reside.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  
  

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.
  
  

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Erie County. If no eligible candidates who live within Erie County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.
  
  

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• A conditional offer of employment will require a medical examination and drug screening.
  
  

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
  
  

Veterans:

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.



EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.